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Expired Tender Netherlands ICB TOT Ref. 63440787

Cpaas. Tender in Netherlands - 63440787

Tender notice from Netherlands, published on 19 Feb 2022.

Exeutive Summary

The HOGESCHOOL UTRECHT FOUNDATION has issued a Tender notice for the procurement of a Cpaas. in the Netherlands. This Tender notice was published on 19 Feb 2022 and is scheduled to close on 17 Mar 2022, with an estimated Tender value of EUR 800000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 63440787, while the tender notice number is 089437-2022 and Register on the platform.

Key facts

Summary
Cpaas.
Sector
Computer Hardware and Software Services
Technology and Equipment
TOT Ref. No.
63440787
Document Ref. No.
089437-2022
Country
Netherlands
Notice type
Tender
Competition
ICB
Publication date
19 Feb 2022
Bid deadline
17 Mar 2022
EMD
Refer Document
Tender value
EUR 800000
Purchaser ownership
Public
Financier
Self Financed

CPV classification

72212510Communication software development services
48510000Communication software package
72260000Software-related services

Purchaser details

Purchaser contact is for registered users

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Tender details

Paper Type: Contract Notice
Title: Cpaas
Reference Number: Hu.ink.2021.080
Contract type: Services
Estimated Value: 800000 - EUR
Description: For the replacement and widening of the current contact center software to a contact center platform, the HU is looking for a partner that gives substance to an alternative to the Anywhere365 software. Use is made of contact center functionalities such as Multichannel, Contact Management (including Self Service Management & Chatbot Management), Multilingual Support, Workforce Engagement Management, Call Routing, opening times, IVR, CTI et Cetera based on CPAs (Contact Center As A Service ).
72212510 - Communication Software Development Services
48510000 - Communication Software Package
72260000 - Software-Related Services
Authority Type: Body Governed by Public Law
Type or Procedure: Competitive Dialogue
Regulation: European Union, With Participation by GPA Countries
Pray Type: Submission for All Lots
Doc Title: Communication Software Development Services
Dispatch Date: 2022-02-14
Publish Date: 2022-02-18
Submission Date: 2022-03-17

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Cpaas. was 17 Mar 2022. Bidding is closed.

This tender has been issued by HOGESCHOOL UTRECHT FOUNDATION in Netherlands.

The estimated tender value is EUR 800000. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72212510 ~ Communication software development services ~ https://www.tendersontime.com/netherlands-tenders/communication-software-development-services-tenders/, 48510000 ~ Communication software package ~ https://www.tendersontime.com/netherlands-tenders/communication-software-package-tenders/, 72260000 ~ Software-related services ~ https://www.tendersontime.com/netherlands-tenders/software-related-services-tenders/.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 63440787. The purchaser document reference is 089437-2022.

See the Similar Tenders section on this page or browse other tenders from Netherlands.

This tender falls under Computer Hardware and Software Services, Technology and Equipment in Netherlands. Suppliers in these sectors can track similar Netherlands tenders using CPV-based alerts.