Council Tax, Benefits & Business Rates Services Tender - 61311006

Procurement Summary

Country: United Kingdom

Summary: Council Tax, Benefits & Business Rates Services

Deadline: 24 Jan 2022

Posting Date: 18 Dec 2021

Other Information

Notice Type: Tender

TOT Ref.No.: 61311006

Document Ref. No.: SWINDON001-DN579867-78034418

Competition: ICB

Financier: Self Financed

Purchaser Ownership: -

Tender Value: GBP 45600000

CPV Classification

75000000 - Administration, defence and social security services
75310000 - Benefit services
75313100 - Temporary disablement benefits

Purchaser's Detail

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Tender Details

Title : Council Tax, Benefits & Business Rates Services
Location Of Contract : England
Industry : Administration, defence and social security services - 75000000 Benefit services - 75310000 Temporary disablement benefits - 75313100
Value Of Contract : £35, 000, 000 to £45, 600, 000
Description : To enhance and modernize the Council Services administering the billing, collection and recovery of Council Tax from over 99, 000 households and Business Rates from approximately 5, 800 businesses. Including calculating discounts, exemptions, rate reliefs and Business Improvement District charges in accordance with legislation and Council policies. Determine applications for Housing Benefits, Discretionary Housing Payments and Council Tax Support from new claimants and administering and amending the claims of 12, 200 existing claimants when their circumstance change or when reviews are required. Invoicing and recovery of Overpayments of Housing Benefit.Residents, businesses and the Council require efficient, good quality services. It is hoped that the bidders will be able to deliver the services for less than the current cost of £3.8 million per annum, by implementing processes and systems where customers are able to answer many of their own queries and update their own accounts with information on moves, discounts and other changes in their circumstances. The successful bidder wi...

Documents

 Tender Notice