Contract notice: Technical computer support Tender - 40839426

Object of the contract
Technical computer support services
Description: Contract notice: Technical computer support services
Authority Type: Ministry or any other national or federal authority
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: Agreement between the European Union and the Swiss Confederation
Award criteria: The most economic tender
CPV code: 72611000, 72611000
CPV Description: Technical computer support services.
(20090) 105 Computer services in the field of systems support and administration
To support the IT service of the Federal Court in the support and operation of Windows Terminal Server, laptops, printers, mobile and network devices, the agent is looking for a competent and suitable external partnererformant. This partner must have an appropriate specialist and a replacement corresponding to the need.
Main Site: Federal Court in Lausanne.
To support the IT service of the Federal Court in the support and operation of Windows Terminal Server, laptops, printers, mobile devices and the network, the agent is looking for a partnercompetent and efficient external. This partner must have an appropriate specialist and a replacement corresponding to the need.
The specialist must be available and productive from 1.7.2020 for a period of at least 3 years.
The proofs of qualification listed below must be provided in their entirety and without restriction or modification at the same time as the offer, becauseotherwise it will not be entered into matter on the latter.
CDQ 01 Economic / financial capacity
The tenderer has the economic / financial capacity necessary for the execution of the mandate.
Supporting document:
Extract from the register of lawsuits not older 3 months when the adjudicator requests it. For foreign bidders, foreign official document equivalent etabli recently.
NB: the contracting authority verifies extracts from the central index of business reasons (www.zefix.ch) in electronic format.
For foreign bidders, extract from the commercial register or equivalent official foreign document.
These supporting documents must only be provided on request, after the submission of the offer and before the contract is awarded.
CDQ 02 a) Compliance withprinciples of the procedure
The tenderer confirms that he respects the principles mentioned in the Confederation of Purchasing Conference (CA) form.
b) Additional supporting documents concerning the respect of equal pay for women and men
Tenderers who employ more than 50 people must demonstrate respect for equal pay for women and men none only by signing the form, but also by proving that their salary practices have been verified.
CDQ 03 Experience
The tenderer has acquired sufficient experience when carrying out mandates comparable to this mandate from the point of view of the extent (mandate of at least 1 year) and complexity (assistance to a client in the operation and support of the infrastructureIT services). He certifies this experience by providing 2 references in the last 5 years.
References relating to mandates executed for the Confederation are only accepted if the indicated contact persons agree in writing to provide information on these mandates.
CDQ 04 Human Resources
The tenderer has the necessary personnel tothe execution of the services described in the specifications.
It offers a computer specialist to perform the tasks, and it has an equivalent replacement to ensure that the service can also be performed during holidays and other absences.
CDQ 05 Contact person
The Bidder has a contact person (SPOC) with an equivalent fee, who is responsiblesand escalation problems within the framework of the mandate and which is able to bring the decision to a conclusion.
CDQ 06 Security control relating to persons
The tenderer guarantees that the persons planned for the execution of the services according to the form ( appendix 3) will submit to a security control within the meaning of the ordinance on security controls relating to persons (OCSP; RS 120.4). For more information, see the website www.aios.ch
CDQ 07 Replacement
The tenderer is willing to replace the collaborators whom he makes available if important reasons require it.
The adjudicator assesses the services and hiring of persons made available by the tenderer. If these do not meet the requirements indicated in the specificationsarges and annexes, the tenderer is required to express an opinion. The adjudicator then decides whether he will oblige him to replace the persons concerned within 15 days by personnel fulfilling the requirements.
During the execution of the mandate, other facts may occur which constitute just cause for replacement of personnel (negative result of the security check relating to personalmade by the Confederation, termination of contract, long-term leave, accident, illness, etc.). In all cases, the tenderer is obliged to replace the collaborator concerned by a person with equivalent qualifications. The engagement in other projects of the agent is not considered as a just reason.
CDQ 08 Acceptance of the General Conditions (CG) of theNext confederation
- CG for IT services (October 2010 edition, June 2019 state).
Bidders who make other modifications or additions are excluded from the procedure.
Arbitration clause and applicable law
All disputes that may arise on the basis of this contract are definitively judged by an arbitral tribunal located in Lausanne. Chaqthe party appoints an arbitrator; the 2 arbitrators thus appointed designate a third person as president of the arbitral tribunal. The applicable procedure must comply with the provisions of Part 3 on arbitration of the Swiss Code of Civil Procedure of 19.12.2008 (art. 353 FF).
CDQ 09 Acceptance of the draft contract
The tenderer is prepared to accept without reservation the control projectat and the SLA appearing in appendix 8, 9 and 10 of these specifications.
CDQ 10 Extract from the criminal record
The service provider is ready, at the request of the Federal Court, to submit an extract from the criminal record of the proposed person before the conclusion of the contract.
CDQ 11 Place of work
The place of work is at the Federal Court in Lausanne. In exceptional cases, the workplace maybe the Federal Court of Lucerne.
The service provider confirms accepting the region of Lausanne and Lucerne as a place of work and carrying out work at the Federal Court of Lausanne and Lucerne. In addition, the service provider confirms that the work is carried out on site for 4 days a week.
CDQ 12 working hours
The service provider confirms that the person proposed (and a replacement speciin advance), will carry out the mandate during the 4 days of presence at the rate of 8 hours a day and during normal working hours (Monday to Friday, 8:00 am to 5:00 pm).
The service provider confirms that the proposed person (or a replacement specified in advance) can be called back during normal working hours (Monday to Friday, 8:00 am to 5:00 pm) and can be on site at the Tribunal federal de Lausanne within 1.5 hours.
In addition, it is confirmed that the person proposed is also ready to work in the evening or at the weekend after the announcement (work between 20:00 and 6: 00 and the weekend is paid with an hourly rate 50% higher).
CDQ 13 Resource planning
The service provider is ready to make the proposed person available to the Federal Court pfor 5 days a week if necessary, and if announced by the Federal Court at least 2 weeks in advance.
Partial offers are not accepted.
Conditions for countries which have not acceded to the WTO agreements : none.
General conditions: execution according to the General Conditions (CG) of the Confederation for IT Services (October 2010 edition, June 2019 state). These can be consulted under www.bbl.admin.ch under Documentation CG.
Negotiations: remain reserved. The requesting service engages in price negotiations only when special circumstances so require, in particular when the requirements must be clarified or specified, or when it considers that the price is unusual.
Conditions governing the procedure:adjudicator adjudicates public markets for services in Switzerland only to tenderers who guarantee compliance with the provisions on labor protection and working conditions as well as pay equality between women and men. The Confederation Purchasing Conference (CA) form titled must be signed and attached to the offer.
Other information:uisition will be subject to the progress of the project and the availability of credits. The adjudicator reserves the right to accept or refuse totally or partially the services provided as options. The Federal Court is not subject to federal law on public procurement. In this invitation to tender, the Federal Court voluntarily submits to the provisionsitions of chapter 3 OMP. The invitation to tender does not include any means of appeal. The invitation to tender dossier is available in German, the SLA and the contract are available in French. : according to figure 1.2.
a) For delivery upon receipt of goods from the OFCL (by the tenderhimself or by courier): the offer must be submitted no later than the closing date indicated above, during the opening hours of the reception of the goods (8: 0012: 00 and 13: 00- 4:00 p.m.) against acknowledgment of receipt from the OFCL;
b) Delivery by post: the postmark or proof with barcode allowing tracking of shipments from a Swiss or foreign post officeer officially recognized is decisive for the date of delivery (postage by a company machine is not recognized as a postal seal). In the event of dispatch with WebStamp franking, the burden of proof of timely delivery falls on the tenderer;
c) Submission of the offer to a Swiss diplomatic or consular representation abroad: foreign tenderersmay deliver their offer at the latest on the above submission date to a diplomatic or consular representation of Switzerland in their country, during opening hours, against a confirmation of receipt. They have the obligation to send this confirmation by fax (n. Fax according to figure 1.2) to the contracting authority. The tenderer must ensure in all cases that he has theproof of delivery of the offer within the deadlines. Late offers can no longer be taken into consideration and will be returned to the sender.
Remarks (deadline for asking questions in writing): for any questions concerning the establishment of the offer, please contact us. transmit your requests anonymously through the forum of questions under www.simap.ch All late questions cannot be answered. When the answers are published on www.simap.ch, the tenderers are immediately informed by electronic mail.
National reference publication: SIMAP of 19.2.2020, doc. 1120835. Delai wishes to ask questions in writing: 4.3.2020.
File available from 19.2.2020.
Conditions for obtaining thebidding documents: you have the possibility of downloading the documents from the electronic platform www.simap.ch under the heading. In this case you must register under the project. Then you will receive by email your password allowing you to download the desired documents. For any questions there is one available.
Internet address (URL): https://www.simap.ch