Contract notice: Systems support services Tender in Greece - 21959044

Object of the contract
Systems support services
Description: Contract notice: Systems support services
Authority Type: Ministry or any other national or federal authority
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: Lowest price
CPV code: 72253200, 48823000, 48000000, 48621000, 72250000, 48812000, 72253200, 48823000, 48000000, 48621000, 72250000, 48812000
CPV Description: Systems support services.
File servers.
Software package and information systems.
Mainframe operating system software package.
System and support services.
Financial information systems.
Ανοικτή διαδικασία για το έργο: .
Reference Number : 5/2018 (Ε.Σ.Η.ΔΗ.Σ. 55998)
Στο Υπουργείο Εργασίας Κοινωνικής Ασφάλισης και Κοινωνικής Αλληλεγγύης, λειτουργούν επί σειρά ετών πληροφοριακά συστήματα οικονομικήmanagement, human resources management and e-protocol, which due to their nature require constant maintenance / support. More specifically, maintenance / support concerns the year 2018, for the following systems:
Main Site: For the central office of the Ministry of Labor Social Security and Social Solidarity, at 29 Stadiou Str. 101 10 Athens-Ministry of Labor Social Security and Social Solidarity have been operating for many years financial management information systems, human resources management and electronic protocol, which due to their nature require constant maintenance / support. Specifically, maintenance / support is about 2018 for the following systems:
- Information Management System(Payloadin - eight (8) nominal user licenses / up to 1200 employees per month) and HR management (HRMS-01/20 user-name licenses, up to 1, 200 employees on a monthly basis), the Ministry of Labor, Social Security and Social Affairs- extension of the above-mentioned systems implemented with the project, for the period after 17.10.2018 ending the annual guarantee - support of the project, - electronic document protocol and document handling (eProtocol-01 to 350 users.) Also, in December 2016, an upgrade of the back-office information infrastructure infrastructure, central administrative support. The new infrastructure includes a Dell R430 with 8x 8-core CPUs, 64GB of memory and 6x600GB 15K HDD in RAID10 plus one (1) same HDD hot-plugged virtualisation technology. The existing server hosts database server services, web server along with management systems for the twocentral infrastructure management. There is also a T320 server with backup server role, UPS 2200VA and 24port switch 100/1000. A key feature of the new infrastructure is the possibility of expansion, in order to meet the future needs of the Ministry. The upgrade included special software for implementing virtual technology, with the option of adding up to three (3)servers. In order to improve the operation of the service and to ensure that services are not interrupted, in the event of infrastructure failure, it is necessary to upgrade the equipment by supplying one (1) additional server, one (1) rack and accompanying software and software licenses. Also, in order to have a central authentication of the users' identity (authentication), activation of the Active Directory service is required. In addition to greater security and automation of some procedures, e-Protocols and Human Resource Management applications (in the area of electronic submission and authorization of licenses), which are potentially addressed to the whole of the employees, (A) Economic operators involved in the process of concluding this contract are required to engage in professional activity related to the subject of the services to be provided. Economic operators established in a Member State of the European Union requirethey must be registered in one of the professional or trade registers kept in their State of establishment or satisfy any other requirement set out in Annex XI of Appendix A to Law 4412/2016. In the case of economic operators established in a member state of the European Economic Area (EEA) or in third countries that have acceded to the SIC. or in third countrieswhich are not covered by the previous case and have concluded bilateral or multilateral agreements with the Union on public procurement procedures, are required to be registered in appropriate professional or commercial registers. The economic operators established in Greece are required to be registered with the Chamber of Craftsmen or the Chamber of Commerce or Industry.ISO 9001 certificate or equivalent, relevant to the subject of the project
In terms of economic and financial capacity, for the current procurement process, economic operators must have an average total turnover in the three (3) last financial years (2014), 2015, 2016), on average 200% of the budget of the assigned project, excluding VAT in euroo. The level of this criterion is set at this level due to the complexity of the commission being awarded, which concerns three (3) interconnected information systems, so the contractor must have the same financial freedom and experience.
If the successful tenderer operates for less than three (3) business years, then the average turnover, for those administrative purposes, it should amount to an average of 200% of the project budget, excluding VAT.
The Certified Authority of the Contracting Authority for the opening of tenders ( Tender Committee), initiate the procedure of electronic unblocking of the bids, according to article 100 of Law 4412/2016, following- electronic unblocking of the (sub) file on Thursday 10 May 2018 at 11:00, - electronic unblocking of the (sub) file at the date and time specified by the contracting authority, electronic unsealing of the (sub) file at the date and time specified by the contracting authority.
With the opening of the above dossiers per stage, each tenderer continuing onthe contracting authority may invite economic operators to complete or clarify the documents or supporting documents submitted by the contracting authority in order to be able to obtain access to the other tenders and the supporting documents submitted to them, without prejudice to those aspects of each tender which have been classified as confidential. have submitted or clarified the content of the technical or financial offerin accordance with article 102 of Law 4412/2016. After the electronic opening of the bids, the Contracting Authority will proceed to the evaluation of these by means of the competent bodies certified by the system of the other applicable provisions.
Internet address (URL): http://www.ypakp.gr
Directive: Classical Directive (2014/24/EU)