Contract notice: System and support services Tender - 14720371

Object of the contract
System and support services
Description: Contract notice: System and support services
Authority Type: Ministry or any other national or federal authority
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: GPA
Award criteria: The most economic tender
CPV code: 72250000, 72316000, 72330000, 72317000, 72319000, 72410000, 72416000, 72250000, 72316000, 72330000, 72317000, 72319000, 72410000, 72416000
CPV Description: System and support services.
Data analysis services.
Content or data standardization and classification services.
Data storage services.
Data supply services.
Provider services.
Application service providers.
(17027 101) „SOPRANO" Neues Informationssystem fuer die Bundesversammlung.
SOPRANO" ist, ein neues Informationssystem (IS) zum Monitoring von Inhalten (Medien, Blogs, interne PublikationeN, etc.), which are relevant to the work of Parliament. (SOS), a new information system (IS) for monitoring content (media, blogs, blogs, blogs, etc.) Internal publications, etc.), which are relevant to the work of Parliament.-Because IS needs to provide relevant information from internal and external data sources, content analytic functionality helps the organization and the intellectual development of the documents and data imported into the IS so that personalized information services (newsletters, etc.) can be generated, A user-friendly GUI macHt the direct access of the users to the system easy. The provider realizes the IS on site and secures the operation; This is based on the "Housing" principle.
The suitability certificates listed below must be completely confirmed and fulfilled, without any restriction or modification, with the submission of the offer, otherwise the offer will not be acceptedreceived.
EK01 economic / financial Capability
The provider has a sufficient economic / financial capacity to help them perform the job.
official certificate of registration and operation of registration not older than 3 months prior to the request by the client. Comparable current, officially from abroad(A) Compliance with procedural principles
The contractor confirms that he and the third parties (subcontractors and subcontractors) whom he has contracted are responsible for the following: Principle according to the self-declaration sheet of the Confederation's Procurement Conference (BKB). (B) Additional proof of compliance with wage equality between women and men providers with more than 50 employees and their subcontractors with more than 50 employees must also provide proof of the way in which the wage practice has been checked Resources and competences
Project management
The provider provides the-Overall duration of the project is a senior project manager with a recognized project management certification (eg Hermes 5) and at least 10 years of proven experience in the management of complex projects.
The provider can at any time ensure his substitution
The offerer can pay min. 3 Software DevelopmentWhich are min. 5 years and have been working since min. 2 years with the system offered.
The provider can at any time ensure their substitution.
Service desk (2nd and 3rd level support)
The contractor has professional knowledge about the entire contract period offered-System and min. (S) of the contact person (SPOC), who is responsible for the escalation of problems of the contract and can make the decision.
EK05 Language skills of the key persons
The provider is ready to concludeTo be able to communicate in German or French (oral and written) and to produce and deliver the project results and documentation in German or French And Stv .: Active language comprehensiondnis; C2
project assistants with contact with the requirements center (software developer): passive language comprehension; B2
EK06 Personnel Safety Inspection
The supplier is prepared to notify the persons designated for the employment at the first request of the customer and, upon conclusion of the procurement contract, to carry out a person safety test according to the regulation on thePersonnel safety audits (PSPV, SR 120.4)
Further information can be found at www.aios.ch
EK07 Replacement of employees
The supplier is willing to replace employees employed during the entire term of the contract for important reasons as follows: The performance and the use of the persons made available by the offerer are determined by the orderHe judged. If a discrepancy is identified, the supplier has to comment on this. Subsequently, the client decides whether the supplier is obliged to replace the persons concerned within 14 days by personnel who satisfy the requirements.
Other important reasons for the replacement of personnel may also be included in the order fulfillmentAs well as negative personal security check of the Federal Government, notice of termination, longer leave, accident, illness, etc. The supplier is responsible for the replacement by an equally qualified person. The engagement in other projects of the Contractor is not regarded as an important reason.
EK08 Acceptance of the General Terms and Conditions of Business of the Confederation and the Parliament Services, The framework contract including annexes:
- General terms and conditions for work contracts in the field of computer science and the maintenance of individual software, Edition October 2010,
- Supplementary General Terms and Conditions of the PD (Annex 23 of the Duty of Obligations), - Framework Agreement (Appendices 24, a, b, c, d Of the obligation).
EK09 Qualitaetsmanagementsystem
Proof that the offerer and all possible subcontractors over a introduced and regularly overprrueftes internal quality management system are equipped or via a quality management system according to ISO 9001 or equivalent.
EK10 workplace
The seller is willing to accept the place of work Bern from On sorties.
EK11 expense claim
The provider accepts that while no charges will be paid out of the contract period .
EK12 Further development and maintenance
DeR supplier is ready and able to guarantee the operation, further development, maintenance and maintenance of all components required for the service over 12 years (4 years of basic application, optional 2 x 4 years extension).
EK13 Response time for faults and faults And troubles of the offered solution is the provider ready and able the service levels according to-The provider is prepared to deposit the documented source code of all specific adaptations to a neutral body (eg notary office) in such a way that the latter is unrestricted in the case of a business task or business sale And can be used free of charge. The needIn this case, sstelle commits itself only to use this information internally and not to pass it on to third parties.
The authorization to use the application (licenses) by the demand office remains in all cases Documents to be drawn up in German or French, on paper and in electronic(Compatible with Microsoft Office formats from version 13), which means that they are not write-protected or encapsulated.
Partial offers are not allowed.
Conditions for non-WTO countries: none Terms and conditions of business of the Confederation for: work contracts in the field of computer science unD the maintenance of individual software, edition October 2010 General terms of business of the parliamentary services; Annex 23 of the Duty of Obligation Available at www.bbl.admin.ch Section Documentation Terms and Conditions. The licensing office does not conduct price negotiations. Only if special circumstances such as the clarification or specification of the requirements requireThe contracting authority shall award public contracts for services in Switzerland only to suppliers offering compliance with the occupational safety and health conditions and the working conditions for employees / Inside sowiE ensure equal pay for men and women. If the service is provided abroad, the tenderer must at least ensure compliance with the core agreements of the International Labor Organization as set out in Annex 2a VoeB. The self-declaration sheet of the Confederation's Procurement Conference (BKB) "Self-declaration of the supplier /N social minimum requirements "is to be enclosed with the offer.
Other information: The procurement terms of the project as well as the availability of the credits remain reserved. The customer reserves the right to refer to the services defined as options completely, partly or not at all This publication may be made in accordance with Art. 30 BoeB within 20 days-Has been lodged in writing with the Bundesverwaltungsgericht, Postfach, 9023 St. Gallen. The appeal shall be filed in duplicate and shall contain the requests, their reasoning, the evidence and the signature of the complainant or their representative. A copy of the present publication and existing evidence are to be enclosedClosing Date / Remarks: Notice on the submission of tenders: Para. 1.2 above. a) In the case of delivery to the receiving department of the BBL (by providers themselves or courier): The delivery has later than the aforementioned deadline, even during the opening hours of receipt of goods (8:00 12:00 13:00 16:00) against exhibition A receipt confirmation of the BBLB) For submission by post: The postmark or bar code of a Swiss or state-approved foreign post office is valid for the time limit (company stamps are not considered as postmark). C) In the case of delivery of the offer to a diplomatic or consular representation of Switzerland abroad, foreign suppliers may extend their offer until laterAt the opening date mentioned above, against the issuing of a receipt of a diplomatic or consular representation of Switzerland in their country. You are obligated to send the acknowledgment of receipt to the customer by fax (fax no. 1.2 above) at the latest by the date of receiptthe. The provider must in any case ensure proof of the timeliness of the submission of the bid. Late offers can not be considered anymore. You will be returned to the sender.
Remarks (Deadline for written questions) If questions arise during the creation of the offer, you can send them in an anonymous formOn www.simap.ch. Replies to submitted questions can no longer be answered. The providers will be informed by e-mail as soon as the answers are published on www.simap.ch.
National reference publication: Simap of 4 July 2017, doc. 975461.
Desired deadline for written questions until: 17.7.2017.
Tender documents are available from-Obtaining the tender documents: You can download the documents online from the electronic platform www.simap.ch, section "Public Procurement, Bots of Procurement." To do this, you must register in the project and can then log in and password, Mail, download the requested documents, and a questionnaire for the Verfuegung. .
Internet address (URL): https://www.simap.ch
Directive: Classical Directive (2014/24/EU)