This tender has closed Bids were accepted until 25 Jan 2017 (3578 days ago). New bids can no longer be submitted. The details below are kept for reference.

Expired Tender Finland ICB TOT Ref. 11255369

Contract notice: IT services: consulting, software Tender - 11255369

Tender notice from Finland, published on 28 Feb 2017.

Exeutive Summary

The Helen Oy has issued a Tender notice for the procurement of a Contract notice: IT services: consulting, software development, Internet and support in the Finland. This Tender notice was published on 28 Feb 2017 and is scheduled to close on 25 Jan 2017, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 11255369, while the tender notice number is 003800-2017 and Register on the platform.

Key facts

Summary
Contract notice: IT services: consulting, software development, Internet and support
TOT Ref. No.
11255369
Document Ref. No.
003800-2017
Country
Finland
Notice type
Tender
Competition
ICB
Publication date
28 Feb 2017
Bid deadline
25 Jan 2017
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
-
Financier
Self Financed

CPV classification

72000000IT services: consulting, software development, Internet and support
72514000Computer facilities management services
72600000Computer support and consultancy services
72700000Computer network services

Purchaser details

Purchaser contact is for registered users

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Tender details

Object of the contract

IT services: consulting, software development, Internet and support
Description: Contract notice: IT services: consulting, software development, Internet and support
Authority Type: Utilities entity

Contact Nature: Services

Procedure: Negotiated procedure

Document: Contract notice

Regulation: European Union, with participation by GPA countries

Award criteria: The most economic tender

CPV code: 72000000, 72514000, 72600000, 72700000, 72000000, 72514000, 72600000, 72700000
More Information ( in Original Language):
CPV Description: IT services: consulting, software development, Internet and support.  

Computer facilities management services.  

Computer support and consultancy services.  

Computer network services.  

Helen Oy:n ICT infra- ja loppukaeyttaejaepalveluiden hankinta.  

Hankinnan kohteena on Helen Oy:n ICT infra- ja loppukaeyttaejaepalveluiden hankinta.  

NUTS Code : FI181  

Hankinnan kohteena on seuraavat palvelukokonaisuudet:  

1) Kaeyttoepalvelut:  

-" palvelinten hallinta ja valvonta,  

-" konesalipalvelut,  

-" kapasiteettipalvelut,  

-" ohjelmistoalustat kuten AD-hallinta, saehkoepostialustat tms.;  

2) Tietoliikenne ja verkot:  

-" laehiverkon hallinta-ja valvontapalvelut,  

-" palomuurien hallinta- ja valvontapalvelut,  

-" tietoliikenne- ja internet-yhteydet,  

-" etaeyhteyspalvelut esim. VPN, vahva tunnistaminen jne.;  

3) Servicedesk-palvelut:  

-" Service desk/SPOC, yhden pisteen tuki- ja palvelupyyntoejen vastaanotto,  

-" fyysinen palvelupiste asiakkaan tiloissa (ns. walk-in-desk),  

-" kaeyttaejaetuki,  

-" laehituki,  

-" tuki puhelimille,  

-" kaeyttaejaehallinta;  

4) Paeaetelaiteympaeristoen elinkaaripalvelut:  

-" elinkaarenhallinta (vakiointi, tilauksesta kierraetykseen/poistoon),  

-" paeaetelaitteiden varusohjelmistojen paeivitykset;  

5) Tulostuspalvelut,  

6) Itsepalveluportaali esim. kaeyttoe-oikeuksien hakeminen, tukipyynnoet ja laitetilaukset,  

7) Palveluhallinta hyoedyntaeen alan hyviae kaeytaentoejae JA ITSM-prosesseja,  

8) Palveluiden kaeyttoeoenotto.  

Keskeisimpiae avainlukuja nykytilanteesta:  

-" tyoeasemia noin 1 400 kpl,  

-" palvelimia noin 330 kpl,  

-" tietoliikenteen kytkimiae noin 300 kpl,  

-" tietoliikenteen palomuureja noin 50 kpl.  

Paeaetoimipiste on Helsingin keskustassa Saehkoetalossa osoitteessa Kampinkuja 2. Helenillae on paeaekonttorin lisaeksi useampi merkittaevae toimipiste mm. voimalaitokset. Mainituissa merkittaevissae toimipisteissae on henkiloekuntaa. Naeiden lisaeksi on useita kriittisiae infrastruktuuriin liittyviae yhteyksiae ja toimipisteitae.  

Tarkempaa tietoa hankinnan kohteesta on alustavan tarjouspyynnoen liitteessae 1 (Hankinnan kohteen kuvaus alustava).  

Hankinta sisaeltaeae lisaeksi liikkeenluovutuksen. Arviolta noin 15 henkiloeae siirtyy toimittajan palvelukseen vanhoina tyoetekijoeinae liikkeenluovutuksen periaatteen mukaisesti. Taemae arvio on alustava ja tarkentuu neuvotteluiden myoetae.  

Helen-konserni on kriittistae infrastruktuuria yllaepitaevae toimija jonka tietojaerjestelmien haeirioettoemaellae ja turvallisella toimivuudella on merkitystae sekae Helenin omalle liiketoiminnalle ettae laajemmin yhteiskunnan peruspalveluiden turvaamiselle.  

Katso soveltuvuusvaatimukset Tarjouspalvelussa.  

Valitsemme tarjouskilpailuun mukaan osallistumishakemuksen ehdot taeyttaevistae hakijoista vaehintaeaen 3 tai tarkoituksenmukaisen maeaeraen tarjoajia referenssien perusteella. Ks. tarkempi kuvaus liitteestae "Referenssilomake".  
Internet address (URL): http://www.helen.fi/

Directive: Classical Directive (2014/25/EU)

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Contract notice: IT services: consulting, software development, Internet and support was 25 Jan 2017. Bidding is closed.

This tender has been issued by Helen Oy in Finland.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72000000 - IT services: consulting, software development, Internet and support, 72514000 - Computer facilities management services, 72600000 - Computer support and consultancy services, 72700000 - Computer network services.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 11255369. The purchaser document reference is 003800-2017.

See the Similar Tenders section on this page or browse other tenders from Finland.

This tender falls under Computer Hardware and Software Services in Finland. Suppliers in these sectors can track similar Finland tenders using CPV-based alerts.