Contract notice: IT services: consulting, software Tender - 30600746

Object of the contract
IT services: consulting, software development, Internet and support
Description: Contract notice: IT services: consulting, software development, Internet and support
Authority Type: Regional or local authority
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union
Award criteria: The most economic tender
CPV code: 72000000, 48000000, 48213000, 48218000, 48223000, 48422000, 48510000, 48511000, 48516000, 48517000, 48982000, 72000000, 48000000, 48213000, 48218000, 48223000, 48422000, 48510000, 48511000, 48516000, 48517000, 48982000
CPV Description: IT services: consulting, software development, Internet and support.
Software package and information systems.
Operating system enhancement software package.
License management software package.
Electronic mail software package.
Software package suites.
Communication software package.
Desktop communications software package.
Exchange software package.
IT software package.
Configuration management software package.
The Provision of Second Level Support/Professional Services for Microsoft Applications to include Exchange, Active Directory and System Centre Services
Reference Number : Microsoft Support Contract
Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party Framework Agreement for the provision of support and professional services for its microsoft exchange 2010 environment, active directory and microsoft systems centre.
Main Site : Dublin City Council, Civic Offices, Wood Quay, Dublin 8
Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party Framework Agreement for the provision of support and professional services for its microsoft exchange 2010 environment, active directory and microsoft systems centre.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of microsoft exchange and an SLA for High Priority A and B calls only for active directory and systems centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC's own is technical support staff. While DCC's IS Department will have responsibility for first line support, it is envisaged that there may be overlap at times between the 2 roles.
Please see tender documents for further details.
Must submit evidence of contract arrangements for microsoft gold partner membership in messaging and Data Center competencies.
Internet address (URL): www.dublincity.ie