Object of the contractIT services: consulting, software development, Internet and support
Description: Contract notice: IT services: consulting, software development, Internet and support
Authority Type: Ministry or any other national or federal authority
Contact Nature: Services
Procedure: Competitive procedure with negotiation
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 72000000, 22458000, 30000000, 30120000, 30121100, 30121200, 30200000, 30210000, 30211500, 30230000, 30231300, 30233000, 30233100, 30233310, 30233320, 30236000, 30236200, 30237110, 30237400, 31644000, 32260000, 32400000, 32413000, 32500000, 32581000, 32581200, 35120000, 35125110, 42960000, 42962500, 48000000, 48311100, 48329000, 48463000, 48610000, 48611000, 48612000, 48730000, 48900000, 50312610, 50324100, 64216110, 64221000, 71300000, 72260000, 72268000, 72261000, 72267100, 72222300, 72222200, 72224100, 72227000, 72228000, 72230000, 72232000, 72250000, 72252000, 72212517, 72262000, 72300000, 72310000, 72313000, 72314000, 72315000, 72315100, 72315200, 72317000, 72318000, 72319000, 72320000, 72321000, 72322000, 72500000, 72512000, 75100000, 75130000, 75242000, 79131000, 79342000, 79512000, 79823000, 79824000, 72000000, 22458000, 30000000, 30120000, 30121100, 30121200, 30200000, 30210000, 30211500, 30230000, 30231300, 30233000, 30233100, 30233310, 30233320, 30236000, 30236200, 30237110, 30237400, 31644000, 32260000, 32400000, 32413000, 32500000, 32581000, 32581200, 35120000, 35125110, 42960000, 42962500, 48000000, 48311100, 48329000, 48463000, 48610000, 48611000, 48612000, 48730000, 48900000, 50312610, 50324100, 64216110, 64221000, 71300000, 72260000, 72268000, 72261000, 72267100, 72222300, 72222200, 72224100, 72227000, 72228000, 72230000, 72232000, 72250000, 72252000, 72212517, 72262000, 72300000, 72310000, 72313000, 72314000, 72315000, 72315100, 72315200, 72317000, 72318000, 72319000, 72320000, 72321000, 72322000, 72500000, 72512000, 75100000, 75130000, 75242000, 79131000, 79342000, 79512000, 79823000, 79824000
CPV Description: IT services: consulting, software development, Internet and support.
Bespoke printed matter.
Office and computing machinery, equipment and supplies except furniture and software packages.
Photocopying and offset printing equipment.
Photocopiers.
Photocopying equipment.
Computer equipment and supplies.
Data-processing machines (hardware).
Central processing unit (CPU) or processors.
Computer-related equipment.
Display screens.
Media storage and reader devices.
Computer storage units.
Fingerprint readers.
Combined smart card and fingerprint readers.
Miscellaneous computer equipment.
Data-processing equipment.
Network interfaces.
Data entry accessories.
Miscellaneous data recorders.
Data-transmission equipment.
Networks.
Integrated network.
Telecommunications equipment and supplies.
Data-communications equipment.
Fax equipment.
Surveillance and security systems and devices.
Biometric sensors.
Command and control system, printing, graphics, office automation and information-processing equipment.
Engraving machines.
Software package and information systems.
Document management system.
Imaging and archiving system.
Statistical software package.
Database systems.
Database software package.
Database-management system.
Security software package.
Miscellaneous software package and computer systems.
Maintenance of information technology equipment.
System maintenance services.
Electronic data exchange services.
Interconnection services.
Engineering services.
Software-related services.
Software supply services.
Software support services.
Maintenance of information technology software.
Information technology services.
Information systems or technology planning services.
System implementation planning services.
Software integration consultancy services.
Hardware integration consultancy services.
Custom software development services.
Development of transaction processing and custom software.
System and support services.
Computer archiving services.
IT software development services.
Software development services.
Data services.
Data-processing services.
Data capture services.
Data collection and collation services.
Data network management and support services.
Data network support services.
Data network management services.
Data storage services.
Data transmission services.
Data supply services.
Database services.
Added-value database services.
Data management services.
Computer-related services.
Document management services.
Administration services.
Supporting services for the government.
Public law and order services.
Documentation services.
Marketing services.
Call centre.
Printing and delivery services.
Printing and distribution services.
Home Office Biometrics (HOB) — Strategic Central and Bureau Platform
Reference Number : 0003
The Home Office (Contracting Authority) provides the biometric capability to deliver enrolment, matching, storage and reporting of fingerprints and facial images through two legacy systems; IDENT1 for UK police forces and law enforcement and IABS for immigration, the border force and HMPO. Both contracts expire in 2019.
The Home Office (Contracting Authority) is the UK's lead Government Department for immigration and borders, passports, drugs policy, crime, fire, counter-terrorism and the Police. The Home Office Biometrics Programme (HOB) provides the biometric capability to support UK law enforcement, immigration, border security and UK passport (HMPO) business users. The capability covers the 3 primary biometric modalities of fingerprint, DNA and facial image associated with searches, verification checks and profile storage for our business user.
The enrolment, matching, storage and reporting of fingerprints and facial images is provided for the Authority through two legacy systems. The IDENT1 system provides the finger and face capability for UK police forces and law enforcement, with the IABS system delivering the same biometric capability for immigration, the border force and HMPO. The support contracts for both the IDENT1 and IABS expire in 2019.
The Authority is procuring a support contract for significant subsystems within the IDENT1 and IABS systems. These subsystems already exist and have been operational for over 10 years.
The existing and implemented subsystems within scope for SCBP shall include but not be limited to:
— front end equipment providing users with the ability to capture finger print biometrics, search them against, and add them to the existing data sets for a number of business purposes,
— bureaux providing the capabilities for finger print experts to manage the biometric workflows, and intervene when errors need to be corrected,
— the Central IDENT1 and IABS subsystems housing the statically defined national collections; and the flexibly defined ‘special collections'. These provide the ability for appropriate users to manage records, search collections and be notified of changes,
— existing Matchers IDENT1 and IABS Matchers execute biometric searches over the finger and face data sets held for law enforcement, immigration and HMPO purposes. They will be replaced by the Strategic Matcher.
For these already built and running subsystems the SCBP Supplier shall provide IT services that include, but not be limited to:
— application support and maintenance,
— infrastructure support services, including working with the existing data centre provisioning and network supply,
— security support services,
— ITIL Service Management as part of the wider ecosystem,
— development, testing and deployment of continuous improvement and enhancements. This will be commissioned in support of the known pipeline of work.
There are also Transformation requirements which may be taken up during the term of the contract:
— data centre consolidation. Relocation away from the existing four IDENT1 and IABS Production Data Centres into two Crown Hosting data centres and / or migration of both IDENT1 and IABS applications into the public Cloud,
— transformation of the highly distributed physical deployment architecture for Bureaux to a centralised and virtualised solution,
— alignment and integration of the Service and Security Management Tooling in line with established strategies.
Bidders are encouraged to review the accompanying SCBP Scoping document for a fuller description of background and scope to support all stages of the procurement.
The Authority has carried out market engagement exercises prior to issue of this contract notice:
— a notice was published on Contracts Finder on 17.4.2017 inviting respondents to a Supplier Event and to submit responses to a Request for Information;
— a notice was published on Contracts Finder on 30.11.2017 inviting respondents to a further Supplier Event 12.12.2017.
— a prior information notice (PIN) was published on 5.1.2018 inviting respondents to provide the documentation required to participate.
This procurement will be managed electronically via the Crown Commercial Service's e-Sourcing Suite. To participate in the procurement participants must first be registered on the e-Sourcing Suite. If you have not registered on the e-Sourcing Suite this is done at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for CCS eSourcing'. Please note that to register you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at https://gpsesourcing.cabinetoffice.gov.uk; follow the links for Supplier eSourcing Registration & Guidance respectively. Once registered on the e-Sourcing Suite you can express interest by sending an email to the Central Commercial Team at
[email protected] entitled "SCBP Expression of Interest", containing the following information-the registered supplier name and the name and contact details for the individual(s) to be registered. Instructions for accessing the documentation for the event will be made available to all interested parties as set out below.
The procurement process will require bidders to operate at Official & Official Sensitive Classifications. The contracted supplier will be required to operate in SECRET to service the contract. Information and documentation supporting the Invitation to Tender (ITT) are classified at Official Sensitive.
All bid team personnel involved in the ITT response must hold security clearances (SC) registered (not held) with the Home Office.
On receipt of the email detailed above the Authority will provide access to instructions for registration for the CCS eSourcing Suite, security clearance requirements, Virtual Data Room (VDR) registration and Access, Non-Disclosure Agreement (NDA), Security Aspects Letter (SAL) and VDR Acceptable Use Policy (AUP) documentation via the eSourcing portal. Bidders are required to provide the SC information as set out in the instructions. The Authority requires Bidders to download and re-attach signed copies of the NDA, SAL and VDR AUP to the event. When saving ‘pdf' documentation please ensure that you include the Bidder organisation's name in the filename.
Access to the SQ, draft ITT and related VDR will be granted upon return of a signed NDA, SAL and AUP. Emails will be provided to the bid team members listed in the NDA. Only the first 5 members listed in the returned NDA will be given VDR access.
Access to the full ITT and related VDR will be granted upon confirmation of SC clearance of bid teams. Bidders are required to provide this information as set out in the instructions. Emails will be provided to the bid team members listed in the NDA. Only the first 5 members listed in the returned NDA will be given VDR access.
The requirement for a signed NDA to participate applies even if an NDA was signed to participate in Market Engagement.
The documents are already available via PIN reference 2018/S 005-007075. Bidders who have responded to the PIN and applied for clearances do not need to reapply.
Clarification requests relating to expressions of interest and / or requests to participate must be submitted no later than 9.4.2018 08:00 UK local time.
For eSourcing Suite technical assistance contact Crown Commercial Service Helpdesk Freephone +44 345 010 3503. Your response must be published by the date in IV.2.2.
Internet address (URL): https://www.gov.uk/government/organisations/home-office
Directive: Classical Directive (2014/24/EU)
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