Contract notice: Customer Relation Management Tender - 34327496

Object of the contract
Customer Relation Management software development services
Description: Contract notice: Customer Relation Management software development services
Authority Type: Ministry or any other national or federal authority
Contact Nature: Supplies
Procedure: Open procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 72212445, 30233000, 48620000, 51611100, 71356300, 72212311, 72265000, 80510000, 72212445, 30233000, 48620000, 51611100, 71356300, 72212311, 72265000, 80510000
CPV Description: Customer Relation Management software development services.
Media storage and reader devices.
Operating systems.
Hardware installation services.
Technical support services.
Document management software development services.
Software configuration services.
Specialist training services.
Sistem informatic destinat registraturii electronice generale, monitorizării și serviciului juridic
Reference Number: 31717537_2019 PAAPD1075486
The object of the acquisition is represented by an integrated IT system, customized on the specifics of the ONJN activities on the monitoring, legal and electronic monitoring component, as well as a hardware system that ensures the good functioning of the information system. The headquarters of the National Gambling Office Calea Victoriei nr.9, sector 3, Bucharest.
The object of the acquisition is represented by an integrated information system, personalized on the specifics of the ONJN activities on the monitoring, legal and electronic monitoring component, as well as a hardware system to ensure the good functioning of the information system. Objectives of the investment:
- implementation of a solution to ensure the transfer of data dto the licensed economic operators with a view to their use in order to reduce the tax evasion in the field and increase the collection of taxes and duties to the state budget; - the implementation of a computer-based solution based on visual elements (dashboards) used to obtain information from the data collected to monitor and monitor gambling as a support- the monitoring of social networks, websites and forums to combat the illegal gambling sector, the detection and sanctioning of illegal operators, - the integration into their own document management system of the data available in the court portal to monitor the status of court files, cand - for a unitary approach to the instrument files, - extending the functionality of the existing document management application to the registry, - purchasing a hardware system to host and integrate software systems.
The estimated value is 6, 945, 378.15 RON without VAT, respectively 8 265 000 RON with VAT, detailed as follows:
Nr. crt., categ(1) expenditure on the purchase of equipment and equipment: 1 653 000; 2) software development: 1 653 000; 3) expenditure on implementing the IT solution and organizing training courses professional: 4 959 000.
Technical specifications are provided in the Tender Specifications.
Tenderers, supportive third parties and subcontractors must not findin the situations provided for in art. 164, 165, 167 of Law no. 98/2016 on Public Procurement
The economic operator (leader, associate, supporter) will fill in the corresponding requirement in the DUAE form, with information related to their situation, in the awarding documentation. 164, 165, 167 of Law no. 98/2016 on public procurement attracts exludes• The supporting documents proving the fulfillment of the undertaken by completing the DUAE form must be submitted, at the request of the contracting authority, only by the tenderer placed on the first place in the intermediate rankings drawn up during the evaluation of the tenders. Roman legal:
- criminal record(the firm) and the members of the management, management or supervisory body of that economic operator or those having the power of representation, decision-making or control within it, as evidenced by the certifying certificate issued by ONRC / constitutive act,
- tax attestation certificate for legal entities, issued by MFP; orsubordinated sub-units which have the status of budget creditor (this certificate must show that the tenderer has no overdue debts at the time of the presentation of the certificates), - a tax attestation regarding local taxes and fees for legal persons issued by the Local Council the certificate must show that the bidder has no overdue debts at the time• Foreign legal / natural persons: • Accredited documents issued by competent authorities of the country where they are resident, attesting to their legal status. • Documents issued by competent authorities of the country in which they are resident residents, evidencing the fiscal, accounting, financial discipline of thiseStore. (The tax record is a means of tracking and monitoring compliance with the fiscal, accounting and financial discipline by taxpayers, keeping records of natural persons, legal entities and entities without legal personality who have committed acts punishable by fiscal, accounting, customs and of those concerning financial discipline)
Edifying documents, elibby the competent authorities of the country in which they are resident, proving that the outstanding obligations to pay taxes to the state budget and the local budget are met, in accordance with the legislation of the country of residence.
Documents will be accompanied by the certified translation of the in Romanian.
Where appropriate, documents demonstrating that the operatothe economic operator may benefit from the derogations provided for in art. 166 par. (2), art. 167 par. (2), art. 171 of Law no. 98/2016 on public procurement.
Tenderers, third-party supporters and subcontractors should not find themselves in the situations referred to in Art. 59-60 of the Law no. 98/2016 on public procurement. A declaration according to art. 60 of Law no. 98/2016 that will beattendance of all participants with the submission of the DUAE
Avoidance of conflict of interest with persons holding decision-making positions within the contracting authority, such as: 1) Ionescu Marius Sebastian president 2) Simota Tudor secretary general 3) Cănescu Maria-Magdalena general manager; 4) Ruiu Mihaita general manager; 5) Rovina Mihai George general manager; 6) Ionescu Constanti Ovidiu general manager; 7) Heraru Daniela head of the service; 8) Popescu Iuliana Victoriţa senior counselor; 9) Alexandru Florentina Daniela senior expert 10) Dumitru Violeta assistant counselor 11) Naghirneac Mihaela Valy chief of service. The economic [...] details on www.e-licitatie.ro
Annual general turnover. The bidder (the economic operator ormembers of the association of economic operators together) will submit information indicating the annual turnover for the last 3 available financial years (2016, 2017, 2018), depending on the date of setting up or starting the activity of the economic operator. The average annual turnover for the last 3 available financial years must be at least 6, 945, 378 RON. Ifin which the foreign exchange economic operators participate in the procurement procedure, the turnover values will be converted from the euro to the RON / EUR average rate communicated by the National Bank of Romania for the respective year - The Guarantee Instrument (Form B) or the Transfer Order will be submitted in the SEAP together with the tender and the other documents, at the latest by the deadline and deadline for submitting anfertelor. Taking into account the deadlines for the interbank transactions, the economic operators will take all necessary measures so that the contracting authority can verify the fulfillment of the condition for the participation guarantee on the date of the opening of the tenders.
The interaction with the bidders, respectively the tender evaluation process will follow the following rules:
OnIn order to view the attribution documentation uploaded in SEAP, economic operators must have a program to view the electronically signed files (e-signature providers' websites).
Communication and data transmission rules:
Requests for clarification regarding this awarding documentation will address exclusively to SEAP at the "Askand the responses to them will be published in SEAP at the "Documentation, clarifications and decisions" section of the tender notice.
For the submission of requests for clarifications regarding the awarding documentation, economic operators will register with SEAP (www.e-licitatie.ro) as an economic operator, according tothe provisions of art. 5 par. (1) of H.G. no. 395/2016 and will transmit the requests taking into consideration the deadlines of reply of the contracting authority stipulated in art. 160-161 of Law no. 98/2016. For post-offer submissions: the evaluation committee will send the clarification requests in relation to the offer using the technical facilities available in the SEAP (Section"The Evaluation Commission will analyze the DUAE in correlation with the requirements set out in the Purchase Data Sheet.
The Evaluation Committee will analyze and check each tender in terms of the proposed technical elements, and then from the point of view of the financial aspects involved.
Following the completion of each of the verification phases set out above, the account authorityshall inform each tenderer why the reasons for this decision have been rejected, and to the others that the next stage of verification is carried out, in compliance with the provisions of Chapter IV, Section 13 of Law no. 98 / 2016.
Following the completion of each of the verification phases set out above, the contracting authority will enter in the SEAP the admissible result/ rejected and will open in the SEAP the session for the presentation of the DUAE supporting documents submitted by the tenderer on the first place in the intermediate rankings completed at the evaluation of the bids, giving a deadline. evaluation of bids through SEAP (Section"Questions") in electronic format, signed with an electronic signature, according to the Law No. 455/2001.
The economic operators will observe the contract model Form 8. - Separate the bids that have obtained the same score and have the same price: in case where 2 or more bids received the same score and contain the same price in the financial proposal, the bidders will berequesting a new financial proposal in a closed envelope. In this case, the contract will be awarded to the bidder whose new financial proposal has the lowest price.
Internet address (URL): http://onjn.gov.ro