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This tender has closed Bids were accepted until 19 Mar 2019 (2795 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Ireland ICB TOT Ref. 30783826

Contract notice: Customer Relation Management Tender - 30783826

Tender notice from Ireland, published on 18 Feb 2019.

Exeutive Summary

The EDUCATION PROCUREMENT SERVICE (EPS) has issued a Tender notice for the procurement of a Contract notice: Customer Relation Management software development services in the Ireland. This Tender notice was published on 18 Feb 2019 and is scheduled to close on 19 Mar 2019, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 30783826, while the tender notice number is 076872-2019 and Register on the platform.

Key facts

Summary
Contract notice: Customer Relation Management software development services
Sector
Computer Hardware and Software Services
Defence and Security
TOT Ref. No.
30783826
Document Ref. No.
076872-2019
Country
Ireland
Notice type
Tender
Competition
ICB
Publication date
18 Feb 2019
Bid deadline
19 Mar 2019
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
-
Financier
Self Financed

CPV classification

72212445Customer Relation Management software development services
48000000Software package and information systems
48219300Administration software package
48333000Contact management software package
48445000Customer Relation Management software package
48780000System, storage and content management software package
48781000System management software package
48783000Content management software package
72000000IT services: consulting, software development, Internet and support
72200000Software programming and consultancy services
72212100Industry specific software development services
72212200Networking, Internet and intranet software development services
72212210Networking software development services
72212333Contact management software development services
72212480Sales, marketing and business intelligence software development services
72212482Business intelligence software development services
72212510Communication software development services
72212517IT software development services
72212780System, storage and content management software development services
72212781System management software development services
72212782Storage management software development services
72212783Content management software development services
72212900Miscellaneous software development services and computer systems
72212920Office automation software development services
72212981Compiling software development services
72212982Configuration management software development services
72227000Software integration consultancy services
72230000Custom software development services
72261000Software support services
72262000Software development services
72263000Software implementation services
72265000Software configuration services
72266000Software consultancy services
72267000Software maintenance and repair services
72268000Software supply services

Purchaser details

Purchaser contact is for registered users

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Tender details

Object of the contract
Customer Relation Management software development services
Description: Contract notice: Customer Relation Management software development services
Authority Type: Body governed by public law
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 72212445, 48000000, 48219300, 48333000, 48445000, 48780000, 48781000, 48783000, 72000000, 72200000, 72212100, 72212200, 72212210, 72212333, 72212480, 72212482, 72212510, 72212517, 72212780, 72212781, 72212782, 72212783, 72212900, 72212920, 72212981, 72212982, 72227000, 72230000, 72261000, 72262000, 72263000, 72265000, 72266000, 72267000, 72268000, 72212445, 48000000, 48219300, 48333000, 48445000, 48780000, 48781000, 48783000, 72000000, 72200000, 72212100, 72212200, 72212210, 72212333, 72212480, 72212482, 72212510, 72212517, 72212780, 72212781, 72212782, 72212783, 72212900, 72212920, 72212981, 72212982, 72227000, 72230000, 72261000, 72262000, 72263000, 72265000, 72266000, 72267000, 72268000
CPV Description: Customer Relation Management software development services.
Software package and information systems.
Administration software package.
Contact management software package.
Customer Relation Management software package.
System, storage and content management software package.
System management software package.
Content management software package.
IT services: consulting, software development, Internet and support.
Software programming and consultancy services.
Industry specific software development services.
Networking, Internet and intranet software development services.
Networking software development services.
Contact management software development services.
Sales, marketing and business intelligence software development services.
Business intelligence software development services.
Communication software development services.
IT software development services.
System, storage and content management software development services.
System management software development services.
Storage management software development services.
Content management software development services.
Miscellaneous software development services and computer systems.
Office automation software development services.
Compiling software development services.
Configuration management software development services.
Software integration consultancy services.
Custom software development services.
Software support services.
Software development services.
Software implementation services.
Software configuration services.
Software consultancy services.
Software maintenance and repair services.
Software supply services.
ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for the University of Limerick
Reference Number : ESS034C
The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
Please see RFT document for further details.
Internet address (URL): http://www.educationprocurementservice.ie

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Contract notice: Customer Relation Management software development services was 19 Mar 2019. Bidding is closed.

This tender has been issued by EDUCATION PROCUREMENT SERVICE (EPS) in Ireland.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72212445 - Customer Relation Management software development services, 48000000 - Software package and information systems, 48219300 - Administration software package, 48333000 - Contact management software package, 48445000 - Customer Relation Management software package, 48780000 - System, storage and content management software package, 48781000 - System management software package, 48783000 - Content management software package, 72000000 - IT services: consulting, software development, Internet and support, 72200000 - Software programming and consultancy services, 72212100 - Industry specific software development services, 72212200 - Networking, Internet and intranet software development services, 72212210 - Networking software development services, 72212333 - Contact management software development services, 72212480 - Sales, marketing and business intelligence software development services, 72212482 - Business intelligence software development services, 72212510 - Communication software development services, 72212517 - IT software development services, 72212780 - System, storage and content management software development services, 72212781 - System management software development services, 72212782 - Storage management software development services, 72212783 - Content management software development services, 72212900 - Miscellaneous software development services and computer systems, 72212920 - Office automation software development services, 72212981 - Compiling software development services, 72212982 - Configuration management software development services, 72227000 - Software integration consultancy services, 72230000 - Custom software development services, 72261000 - Software support services, 72262000 - Software development services, 72263000 - Software implementation services, 72265000 - Software configuration services, 72266000 - Software consultancy services, 72267000 - Software maintenance and repair services, 72268000 - Software supply services.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 30783826. The purchaser document reference is 076872-2019.

See the Similar Tenders section on this page or browse other tenders from Ireland.

This tender falls under Computer Hardware and Software Services, Defence and Security in Ireland. Suppliers in these sectors can track similar Ireland tenders using CPV-based alerts.

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