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Contact Services Contact Center Tender in Chile - 121902205

The TREASURY GENERAL DE LA REPUBLICA has issued a Tender notice for the procurement of a Contact Services Contact Center in the Chile. This Tender notice was published on 02 Jul 2025 and is scheduled to close on 04 Aug 2025, with an estimated Tender value of CLP 13314315. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 121902205, while the tender notice number is 622-57-LR25 and Registering on the platform.

Procurement Summary

Country: Chile

Summary: Contact Services Contact Center

Deadline: 04 Aug 2025

Posting Date: 02 Jul 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 121902205

Document Ref. No.: 622-57-LR25

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: CLP 13314315

Purchaser's Detail

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Tender Details

The purpose of the tender is to have Contact Center omnicanal services that integrally support citizen care and campaign management actions, through a platform with cutting -edge technology that incorporates the latest versions of software and technological tools in force in the market, which must be located in the awardee. ● In order to tend to an efficient, permanent, safe and quality service provision for the fulfillment of TGR's purposes and objectives, in addition to allowing better control by TGR of the TGR of the TGR Execution of services, this tender will include two omnicanal service items of Contact Center. ● Each item of Omnicanal Services of Contact Center will be awarded to a single supplier, who must provide everything required in the item awarded. ● Additionally, an item is included for Omnicanal services associated with the face -to -face channel.
PRODUCTS OR SERVICES: CALL CENTER SOFTWARE OR TECHNICAL SUPPORT (Call Centers or Contact center)

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