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This tender has closed Bids were accepted until 16 Sep 2021 (1882 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Norway ICB TOT Ref. 45793440

Contact Centre System for Call Centre Tender in Norway - 45793440

Tender notice from Norway, published on 16 Sep 2020.

Exeutive Summary

The STATENS PENSJONSKASSE has issued a Tender notice for the procurement of a Contact Centre System for Call Centre in the Norway. This Tender notice was published on 16 Sep 2020 and is scheduled to close on 16 Sep 2021, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 45793440, while the tender notice number is 435736-2020 and Register on the platform.

Key facts

Summary
Contact Centre System for Call Centre
Sector
Other Services
Computer Hardware and Software Services
Technology and Equipment
TOT Ref. No.
45793440
Document Ref. No.
435736-2020
Country
Norway
Notice type
Tender
Competition
ICB
Publication date
16 Sep 2020
Bid deadline
16 Sep 2021
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
-
Financier
Self Financed

CPV classification

64214200Telephone switchboard services
48219700Communications server software package
48222000Web server software package
48312000Electronic publishing software package
48500000Communication and multimedia software package
48510000Communication software package
48511000Desktop communications software package
64212000Mobile-telephone services
64214400Communication land-line rental
64215000IP telephone services
64216000Electronic message and information services
64216100Electronic message services
72212000Programming services of application software
72212222Web server software development services
72212312Electronic publishing software development services
72212510Communication software development services
72220000Systems and technical consultancy services
72222300Information technology services
72224000Project management consultancy services
72227000Software integration consultancy services
72413000World wide web (www) site design services
72415000World wide web (www) site operation host services
72416000Application service providers
72421000Internet or intranet client application development services
72422000Internet or intranet server application development services

Purchaser details

Purchaser contact is for registered users

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Tender details

Document Type : Prior information notice without call for competition
Title : Contact Centre System for Call Centre
Reference Number : 2020/S 180-435736
Contract Type : Services
Description : The objective of the market dialogue (RFI) is to receive feedback from suppliers and investigate what contact centre systems make a streamlined, future-oriented and secure contact centre system for the SPK call centre possible.
64214200 - Telephone switchboard services
48219700 - Communications server software package
48222000 - Web server software package
48312000 - Electronic publishing software package
48500000 - Communication and multimedia software package
48510000 - Communication software package
48511000 - Desktop communications software package
64212000 - Mobile-telephone services
64214400 - Communication land-line rental
64215000 - IP telephone services
64216000 - Electronic message and information services
64216100 - Electronic message services
72212000 - Programming services of application software
72212222 - Web server software development services
72212312 - Electronic publishing software development services
72212510 - Communication software development services
72220000 - Systems and technical consultancy services
72222300 - Information technology services
72224000 - Project management consultancy services
72227000 - Software integration consultancy services
72413000 - ...

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Contact Centre System for Call Centre was 16 Sep 2021. Bidding is closed.

This tender has been issued by STATENS PENSJONSKASSE in Norway.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 64214200 - Telephone switchboard services, 48219700 - Communications server software package, 48222000 - Web server software package, 48312000 - Electronic publishing software package, 48500000 - Communication and multimedia software package, 48510000 - Communication software package, 48511000 - Desktop communications software package, 64212000 - Mobile-telephone services, 64214400 - Communication land-line rental, 64215000 - IP telephone services, 64216000 - Electronic message and information services, 64216100 - Electronic message services, 72212000 - Programming services of application software, 72212222 - Web server software development services, 72212312 - Electronic publishing software development services, 72212510 - Communication software development services, 72220000 - Systems and technical consultancy services, 72222300 - Information technology services, 72224000 - Project management consultancy services, 72227000 - Software integration consultancy services, 72413000 - World wide web (www) site design services, 72415000 - World wide web (www) site operation host services, 72416000 - Application service providers, 72421000 - Internet or intranet client application development services, 72422000 - Internet or intranet server application development services.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 45793440. The purchaser document reference is 435736-2020.

See the Similar Tenders section on this page or browse other tenders from Norway.

This tender falls under Other Services, Computer Hardware and Software Services, Technology and Equipment in Norway. Suppliers in these sectors can track similar Norway tenders using CPV-based alerts.

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