Login

Forgot Password?

New user?  Sign up here

OR

Sign in with googleSign in with Google

By continuing you agree to our privacy policy and terms of use

Register

Continue with googleContinue with Google

OR

+1
Sample Message..!

Already Registered?

By continuing you agree to our privacy policy and terms of use

Complete Your Profile

+1

Change Password

Request a Password Reset

Enter your email below and we will send you instructions to reset your password.

Sample Message..!

Download Documents

 Tender Notice

Download

Download Documents

 Contract Award Notice

Download

Get Help to Participate in This Tender

Sample Message..!

By continuing you agree to our privacy policy and terms of use

Change Password

For better security, update the account password.

Expired Tender Sweden ICB TOT Ref. 53152069

Contact Center Platform in View2. Tender in Sweden - 53152069

Tender notice from Sweden, published on 17 May 2021.

Exeutive Summary

The SERVICE MANAGEMENT has issued a Tender notice for the procurement of a Contact Center Platform in View2. in the Sweden. This Tender notice was published on 17 May 2021 and is scheduled to close on 17 May 2022, with an estimated Tender value of SEK 40000000.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 53152069, while the tender notice number is 247204-2021 and Register on the platform.

Key facts

Summary
Contact Center Platform in View2.
Sector
Other Services
Computer Hardware and Software Services
Materials and Products
Technology and Equipment
TOT Ref. No.
53152069
Document Ref. No.
247204-2021
Country
Sweden
Notice type
Tender
Competition
ICB
Publication date
17 May 2021
Bid deadline
17 May 2022
EMD
Refer Document
Tender value
SEK 40000000.00
Purchaser ownership
-
Financier
Self Financed

CPV classification

64220000Telecommunication services except telephone and data transmission services
30211300Computer platforms
64227000Integrated telecommunications services
72212211Platform interconnectivity software development services
72222300Information technology services
72224000Project management consultancy services
72224100System implementation planning services
72228000Hardware integration consultancy services

Purchaser details

Purchaser contact is for registered users

Login to see details

Tender details

Document Type: Prior Information Notice Without Call for Competition
TITLE: Contact center platform in view2
REFERENCE NUMBER: SF 2021/257
Contract Type: Services
ESTIMATED VALUE: 40000000.00 - SEK
Description: The procurement object is IT support to enable a contact center's business, we call it contact center platform, for the activities that drive contact center activities in the city today.
. The IT support must include functionality for conducting a professional customer service and, among other things, managing channels such as telephony, email, chat, SMS and social media.
.
. 64220000 - Telecommunication Services Except Telephone and Data Transmission Services
30211300 - Computer Platforms
64227000 - Integrated Telecommunications Services
72212211 - Platform InterConnectivity Software Development Services
72222300 - Information Technology Services
72224000 - Project Management Consultancy Services
72224100 - System Implementation Planning Services
72228000 - Hardware Integration Consultancy Services
Authority Type: Regional Or Local Authority
Type of Procedure: Not Applicable
Regulation: European Union, With Partic ...

Documents

Tender Notice
Login to view

Similar tenders

Tender Country TOT Ref. No. Bid deadline
Fruit and Vegetables 2.0 Sweden 152449362 11 Dec 2026
Occupational Health Care Sweden 152449147 16 Dec 2026
Framework Agreement Locking and Seizure Services Sweden 152449135 14 Dec 2026
Consultant Support for Delivery of Tgm Material Sweden 152449106 11 Dec 2026
Vf - Service Agreement for Maintenance, Testing and Readiness for Switchgear Installations in the Gothenburg Area Sweden 152449101 17 Nov 2026
All Tenders From Sweden All Tenders From Europe

Sweden Public Procurement Intelligence

Sweden Tenders By AuthorityTelecommunication services except telephone and data transmission services Tenders From SwedenComputer platforms Tenders From SwedenIntegrated telecommunications services Tenders From SwedenPlatform interconnectivity software development services Tenders From SwedenInformation technology services Tenders From SwedenProject management consultancy services Tenders From SwedenSystem implementation planning services Tenders From SwedenHardware integration consultancy services Tenders From SwedenPublic Procurement Documents From SwedenSweden Tenders By SectorSweden Contract Awards

Frequently asked questions

The bid deadline for Contact Center Platform in View2. was 17 May 2022. Bidding is closed.

This tender has been issued by SERVICE MANAGEMENT in Sweden.

The estimated tender value is SEK 40000000.00. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 64220000 ~ Telecommunication services except telephone and data transmission services ~ https://www.tendersontime.com/sweden-tenders/telecommunication-services-except-telephone-and-data-transmission-services-tenders/, 30211300 ~ Computer platforms ~ https://www.tendersontime.com/sweden-tenders/computer-platforms-tenders/, 64227000 ~ Integrated telecommunications services ~ https://www.tendersontime.com/sweden-tenders/integrated-telecommunications-services-tenders/, 72212211 ~ Platform interconnectivity software development services ~ https://www.tendersontime.com/sweden-tenders/platform-interconnectivity-software-development-services-tenders/, 72222300 ~ Information technology services ~ https://www.tendersontime.com/sweden-tenders/information-technology-services-tenders/, 72224000 ~ Project management consultancy services ~ https://www.tendersontime.com/sweden-tenders/project-management-consultancy-services-tenders/, 72224100 ~ System implementation planning services ~ https://www.tendersontime.com/sweden-tenders/system-implementation-planning-services-tenders/, 72228000 ~ Hardware integration consultancy services ~ https://www.tendersontime.com/sweden-tenders/hardware-integration-consultancy-services-tenders/.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 53152069. The purchaser document reference is 247204-2021.

See the Similar Tenders section on this page or browse other tenders from Sweden.

This tender falls under Other Services, Computer Hardware and Software Services, Materials and Products, Technology and Equipment in Sweden. Suppliers in these sectors can track similar Sweden tenders using CPV-based alerts.