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Contact Center Platform Tender in Netherlands - 149337218

The TAX COOPERATION EAST BRABANT ABBREVIATED: BSOB has issued a Tender notice for the procurement of a Contact Center Platform in the Netherlands. This Tender notice was published on 17 Sep 2026 and is scheduled to close on 11 Nov 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 149337218 and Registering on the platform.

Procurement Summary

Country: Netherlands

Summary: Contact Center Platform

Deadline: 11 Nov 2026

Posting Date: 17 Sep 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 149337218

Document Ref. No.: Login to see details

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79342320 - Customer-care services
48510000 - Communication software package
64200000 - Telecommunications services

Purchaser's Detail

Name: Login to see details

Address: Login to see details

Email: Login to see details

Documents

Tender Notice

TN608820--EF16-Aankondiging-van-een-opdracht--algemene-richtlijn-standaardregeling-20260916103630.pdf

Bijlage-Verklaring-referenties.docx

Bijlage-Usecases.pdf

Bijlage-Reservebankovereenkomst.pdf

Bijlage-PvE--Informatiebeveiliging.pdf

Bijlage-Programma-van-wensen.xlsx

Bijlage-Programma-van-eisen.xlsx

Bijlage-Prijzenblad.xlsx

Bijlage-GIBIT-2025.pdf

Bijlage-Gemeentelijke-ICT-kwaliteitsnormen.pdf

Bijlage-Conceptovereenkomst.pdf

Bijlage-Concept-verwerkersovereenkomst-v2.52.pdf

Bijlage-Beantwoording-kwalitatieve-gunningscriteria.docx

Aanbestedingsdocument-Contact-Center-Platform_BSOB.pdf

uea_608820_20260916095551.pdf

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Tender Notice	Download
TN608820--EF16-Aankondiging-van-een-opdracht--algemene-richtlijn-standaardregeling-20260916103630.pdf	Download
Bijlage-Verklaring-referenties.docx	Download
Bijlage-Usecases.pdf	Download
Bijlage-Reservebankovereenkomst.pdf	Download
Bijlage-PvE--Informatiebeveiliging.pdf	Download
Bijlage-Programma-van-wensen.xlsx	Download
Bijlage-Programma-van-eisen.xlsx	Download
Bijlage-Prijzenblad.xlsx	Download
Bijlage-GIBIT-2025.pdf	Download
Bijlage-Gemeentelijke-ICT-kwaliteitsnormen.pdf	Download
Bijlage-Conceptovereenkomst.pdf	Download
Bijlage-Concept-verwerkersovereenkomst-v2.52.pdf	Download
Bijlage-Beantwoording-kwalitatieve-gunningscriteria.docx	Download
Aanbestedingsdocument-Contact-Center-Platform_BSOB.pdf	Download
uea_608820_20260916095551.pdf	Download

Contract Award Notice	Download
TN608820--EF16-Aankondiging-van-een-opdracht--algemene-richtlijn-standaardregeling-20260916103630.pdf	Download
Bijlage-Verklaring-referenties.docx	Download
Bijlage-Usecases.pdf	Download
Bijlage-Reservebankovereenkomst.pdf	Download
Bijlage-PvE--Informatiebeveiliging.pdf	Download
Bijlage-Programma-van-wensen.xlsx	Download
Bijlage-Programma-van-eisen.xlsx	Download
Bijlage-Prijzenblad.xlsx	Download
Bijlage-GIBIT-2025.pdf	Download
Bijlage-Gemeentelijke-ICT-kwaliteitsnormen.pdf	Download
Bijlage-Conceptovereenkomst.pdf	Download
Bijlage-Concept-verwerkersovereenkomst-v2.52.pdf	Download
Bijlage-Beantwoording-kwalitatieve-gunningscriteria.docx	Download
Aanbestedingsdocument-Contact-Center-Platform_BSOB.pdf	Download
uea_608820_20260916095551.pdf	Download

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Contact Center Platform Tender in Netherlands - 149337218