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Expired Tender Sweden ICB TOT Ref. 48016396

Contact Center, Call Booking and Queue Tender in Sweden - 48016396

Tender notice from Sweden, published on 01 Dec 2020.

Exeutive Summary

The REGION STOCKHOLM has issued a Tender notice for the procurement of a Contact Center, Call Booking and Queue in the Sweden. This Tender notice was published on 01 Dec 2020 and is scheduled to close on 21 Jan 2021, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 48016396, while the tender notice number is 575451-2020 and Register on the platform.

Key facts

Summary
Contact Center, Call Booking and Queue
Sector
Computer Hardware and Software Services
Technology and Equipment
TOT Ref. No.
48016396
Document Ref. No.
575451-2020
Country
Sweden
Notice type
Tender
Competition
ICB
Publication date
01 Dec 2020
Bid deadline
21 Jan 2021
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
-
Financier
Self Financed

CPV classification

72220000Systems and technical consultancy services
48200000Networking, Internet and intranet software package
48219300Administration software package
48223000Electronic mail software package
48330000Scheduling and productivity software package
48463000Statistical software package
48510000Communication software package
48810000Information systems
72212510Communication software development services
72224000Project management consultancy services
72263000Software implementation services

Purchaser details

Purchaser contact is for registered users

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Tender details

Document Type: Contract notice
Title: Contact center, call booking and queue
Reference Number: RS 2020-0542
Contract Type: Services
Description: The procurement constitutes a framework agreement procurement and includes functions for contact centers, call booking and queues to the Stockholm Region.
For a detailed description, see the procurement documents.
72220000 - Systems and technical consultancy services
48200000 - Networking, Internet and intranet software package
48219300 - Administration software package
48223000 - Electronic mail software package
48330000 - Scheduling and productivity software package
48463000 - Statistical software package
48510000 - Communication software package
48810000 - Information systems
72212510 - Communication software development services
72224000 - Project management consultancy services
72263000 - Software implementation services
Authority Type: Regional or local authority
Type of Procedure: Open procedure
Regulation: European Union, with participation by GPA countries
Bid Type: Submission for all lots
Doc Title: Systems and technical consultancy service ...

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Contact Center, Call Booking and Queue was 21 Jan 2021. Bidding is closed.

This tender has been issued by REGION STOCKHOLM in Sweden.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72220000 ~ Systems and technical consultancy services ~ https://www.tendersontime.com/sweden-tenders/systems-and-technical-consultancy-services-tenders/, 48200000 ~ Networking, Internet and intranet software package ~ https://www.tendersontime.com/sweden-tenders/networking-internet-and-intranet-software-package-tenders/, 48219300 ~ Administration software package ~ https://www.tendersontime.com/sweden-tenders/administration-software-package-tenders/, 48223000 ~ Electronic mail software package ~ https://www.tendersontime.com/sweden-tenders/electronic-mail-software-package-tenders/, 48330000 ~ Scheduling and productivity software package ~ https://www.tendersontime.com/sweden-tenders/scheduling-and-productivity-software-package-tenders/, 48463000 ~ Statistical software package ~ https://www.tendersontime.com/sweden-tenders/statistical-software-package-tenders/, 48510000 ~ Communication software package ~ https://www.tendersontime.com/sweden-tenders/communication-software-package-tenders/, 48810000 ~ Information systems ~ https://www.tendersontime.com/sweden-tenders/information-systems-tenders/, 72212510 ~ Communication software development services ~ https://www.tendersontime.com/sweden-tenders/communication-software-development-services-tenders/, 72224000 ~ Project management consultancy services ~ https://www.tendersontime.com/sweden-tenders/project-management-consultancy-services-tenders/, 72263000 ~ Software implementation services ~ https://www.tendersontime.com/sweden-tenders/software-implementation-services-tenders/.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 48016396. The purchaser document reference is 575451-2020.

See the Similar Tenders section on this page or browse other tenders from Sweden.

This tender falls under Computer Hardware and Software Services, Technology and Equipment in Sweden. Suppliers in these sectors can track similar Sweden tenders using CPV-based alerts.