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This tender has closed Bids were accepted until 11 Apr 2022 (1675 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Austria ICB TOT Ref. 64587271

Cloud Contact Center Tender in Austria - 64587271

Tender notice from Austria, published on 22 Mar 2022.

Exeutive Summary

The AUSTRIAN FEDERAL RAILWAYS HOLDING AKTIENGESELLSCHAFT has issued a Tender notice for the procurement of a Cloud Contact Center in the Austria. This Tender notice was published on 22 Mar 2022 and is scheduled to close on 11 Apr 2022, with an estimated Tender value of EUR 1300000.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 64587271, while the tender notice number is 147821-2022 and Register on the platform.

Key facts

Summary
Cloud Contact Center
Sector
Computer Hardware and Software Services
Technology and Equipment
TOT Ref. No.
64587271
Document Ref. No.
147821-2022
Country
Austria
Notice type
Tender
Competition
ICB
Publication date
22 Mar 2022
Bid deadline
11 Apr 2022
EMD
Refer Document
Tender value
EUR 1300000.00
Purchaser ownership
Public
Financier
Self Financed

CPV classification

48000000Software package and information systems

Purchaser details

Purchaser contact is for registered users

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Tender details

Document Type : Contract notice
Title : Cloud Contact Center
Reference Number : Provia ID 77892
Contract Type : Supplies
Estimated Value : 1300000.00 - EUR
Description : Der Ausschreibungsgegenstand umfasst Cloud-Lizenzen für das Contact-Center-Produkt „anywhere365“ sowie Dienstleistungen für Weiterentwicklung und Support der Lösung.
48000000 - Software package and information systems
Authority Type : Utilities entity
Type of Procedure : Negotiated procedure
Regulation : European Union
Bid Type : Submission for all lots
Doc Title : Software package and information systems
Dispatch Date : 2022-03-16
Publish Date : 2022-03-21
Submission Date : 2022-04-11

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Cloud Contact Center was 11 Apr 2022. Bidding is closed.

This tender has been issued by AUSTRIAN FEDERAL RAILWAYS HOLDING AKTIENGESELLSCHAFT in Austria.

The estimated tender value is EUR 1300000.00. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 48000000 - Software package and information systems.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 64587271. The purchaser document reference is 147821-2022.

See the Similar Tenders section on this page or browse other tenders from Austria.

This tender falls under Computer Hardware and Software Services, Technology and Equipment in Austria. Suppliers in these sectors can track similar Austria tenders using CPV-based alerts.

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