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The THE CITY OF HELSINKI has issued a Tender notice for the procurement of a Chatbot and Related Maintenance, Expert and Development Services in the Finland. This Tender notice was published on 16 Jun 2020 and is scheduled to close on 01 Sep 2020, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 43469640, while the tender notice number is 274378-2020 and Registering on the platform.
Procurement Summary
Country: Finland
Summary: Chatbot and Related Maintenance, Expert and Development Services
Deadline: 01 Sep 2020
Posting Date: 16 Jun 2020
Other Information
Notice Type: Tender
TOT Ref.No.: 43469640
Document Ref. No.: 274378-2020
Competition: ICB
Financier: Self Financed
Purchaser Ownership: -
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
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Login to see detailsTender Details
Document Type: Contract notice
Title: Chatbot and related maintenance, expert and development services
Reference Number: H032-19, HEL 2020-004731
Contract Type: Services
Description: The subject of this acquisition is an artificial intelligence solution (hereinafter: chatbot) based on commercial ready-made software, or software, utilizing an understanding of natural language and semantics and context. The acquired chatbot solution must be able to automate customer-defined customer contacts, typically chat conversations on web pages, and electronic service paths that are described in more detail on a case-by-case basis, utilizing commonly used programming interfaces (APIs) for various data sources and systems. The solution must be easy to use in terms of maintaining the content to be defined there, so that service-specific content can be exported to artificial intelligence without programming skills.
A more detailed description of the procurement can be found in Appendix 1 Service Description.
72000000 - IT services: consulting, software development, Internet and support
72421000 - Internet or intranet client application development ...
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