Procurement Summary
Country: USA
Summary: Ca/Ppt Customer Service Feedbsck
Deadline: 13 Aug 2019
Posting Date: 30 Jul 2019
Other Information
Notice Type: Tender
TOT Ref.No.: 35097368
Document Ref. No.: 3004906096
Competition: ICB
Financier: Self Financed
Purchaser Ownership: -
Tender Value: Refer Document
Purchaser's Detail
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The general nature of the work is for the contractor to provide all labor, materials, equipment, delivery, installation, and management of a simple standalone tool (such as a kiosk), equipped with a software program to collect customer feedback. The feedback device shall have the capability to display a question(s) for customers to provide instant feedback, for example: how did we do today? customers shall be able to provide instant feedback from a range of choices, using easy to understand emoticons which represent the following responses including very good, good, not so good, and bad. Once the user chooses their feedback response, a new field shall activate which would allow the user to input either the mobile device telephone number or their email address in the event that they would like to detail in a simple text box their positive or negative rating. This field should be optional and should not require a response if the user decides not to respond. The data will be transmitted at least hourly to a central location using 3g or 4g cellular technology. Ppt will be able to access the data upon demand.
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Package #1
posted date: july 29, 2019
customer_service_kiosk_feedback_program_sow_20189_03... (292.72 kb)download/view customer_service_kiosk_feedback_program_sow_20189_03_11_003.pdf
description: customer service feedback program sow
rfp 19aqmm19q0160
type: other (draft rfps/rfis, responses to questions, etc..)
label: rfp 19aqmm19q0160
posted date: july 29, 2019
19aqmm19q0160.pdf (180.49 kb)
description: request for quote 19aqmm19q0160
washington, district of columbia 20052
united states
primary point of contact.:
gwendolyn dukes,
contract specialist
[email protected]
phone: 7034932554
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jul 29, 2019
customer_service_kio...download/view customer_service_kiosk_feedback_program_sow_20189_03_11_003.pdf
rfp 19aqmm19q0160
jul 29, 2019
19aqmm...
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