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Expired Tender Denmark ICB TOT Ref. 89072352

Call Center System for Emergencies Tender in Denmark - 89072352

Tender notice from Denmark, published on 18 Sep 2023.

Exeutive Summary

The CENTRAL PURCHASING has issued a Tender notice for the procurement of a Call Center System for Emergencies in the Denmark. This Tender notice was published on 18 Sep 2023 and is scheduled to close on 04 Oct 2023, with an estimated Tender value of DKK 10000000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 89072352, while the tender notice number is 559648-2023 and Register on the platform.

Key facts

Summary
Call Center System for Emergencies
Sector
Computer Hardware and Software Services
Materials and Products
Technology and Equipment
TOT Ref. No.
89072352
Document Ref. No.
559648-2023
Country
Denmark
Notice type
Tender
Competition
ICB
Publication date
18 Sep 2023
Bid deadline
04 Oct 2023
EMD
Refer Document
Tender value
DKK 10000000
Purchaser ownership
Public
Financier
Self Financed

CPV classification

30000000Office and computing machinery, equipment and supplies except furniture and software packages

Purchaser details

Purchaser contact is for registered users

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Tender details

The tender relates to the supply and support of the Vagtcentral system (software) for Midtjysk Brandthe other alarms that are handled in the call centers.
Furthermore, the platform must be able to manage the disposition of firefighters and vehicles as well as other resources that may have to be sent to a given incident/task.
Other alarms can be (but are not limited to) emergency calls from weak citizens, burglar alarmare, elevator alarms, technical alarms and other things that are processed in the call center.
The service also includes ongoing support of the call center system, which is handled by the "help desk" (telephone, email, website/web portal) by second line support for the emergency services' technicians. The emergency services are managed by first l itselfine support for operat0rerne.
Doc Title: Office and computing machinery, equipment and supplies except furniture and software packages
Contract Type: Supplies
Document Type : Contract notice

Reference Number : 2023/S 179-559648

Contract Type : Supplies

Estimated Value : 10000000 - DKK

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

Authority Type : Regional or local authority

Type of Procedure : Competitive procedure with negotiation

Regulation : European Union, with participation by GPA countries

Bid Type : Submission for all lots

Doc Title : Office and computing machinery, equipment and supplies except furniture and software packages

Dispatch Date : 2023-09-13

Publish Date : 2023-09-18

Submission Date : 2023-10-04

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Call Center System for Emergencies was 04 Oct 2023. Bidding is closed.

This tender has been issued by CENTRAL PURCHASING in Denmark.

The estimated tender value is DKK 10000000. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 30000000 ~ Office and computing machinery, equipment and supplies except furniture and software packages ~ https://www.tendersontime.com/denmark-tenders/office-and-computing-machinery-equipment-and-supplies-except-furniture-and-software-packages-tenders/.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 89072352. The purchaser document reference is 559648-2023.

See the Similar Tenders section on this page or browse other tenders from Denmark.

This tender falls under Computer Hardware and Software Services, Materials and Products, Technology and Equipment in Denmark. Suppliers in these sectors can track similar Denmark tenders using CPV-based alerts.