Login

Forgot Password?

New user?  Sign up here

OR

Sign in with googleSign in with Google

By continuing you agree to our privacy policy and terms of use

Register

Continue with googleContinue with Google

OR

+1
Sample Message..!

Already Registered?

By continuing you agree to our privacy policy and terms of use

Complete Your Profile

+1

Change Password

Request a Password Reset

Enter your email below and we will send you instructions to reset your password.

Sample Message..!

Download Documents

 Tender Notice

Download

Download Documents

 Contract Award Notice

Download

Get Help to Participate in This Tender

Sample Message..!

By continuing you agree to our privacy policy and terms of use

Change Password

For better security, update the account password.

This tender has closed Bids were accepted until 22 Dec 2021 (1786 days ago). New bids can no longer be submitted. The details below are kept for reference.

Get alerts for similar tenders See open tenders
Expired Tender Austria ICB TOT Ref. 60458731

Call Center Services Tender in Austria - 60458731

Tender notice from Austria, published on 28 Nov 2021.

Exeutive Summary

The COUNTRY UPPER AUSTRIA has issued a Tender notice for the procurement of a Call Center Services in the Austria. This Tender notice was published on 28 Nov 2021 and is scheduled to close on 22 Dec 2021, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 60458731, while the tender notice number is 604748-2021 and Register on the platform.

Key facts

Summary
Call Center Services
Sector
Other Services
Defence and Security
TOT Ref. No.
60458731
Document Ref. No.
604748-2021
Country
Austria
Notice type
Tender
Competition
ICB
Publication date
28 Nov 2021
Bid deadline
22 Dec 2021
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
-
Financier
Self Financed

CPV classification

79512000Call centre
79500000Office-support services
64214200Telephone switchboard services
75130000Supporting services for the government

Purchaser details

Purchaser contact is for registered users

Login to see details

Tender details

Document Type: Contract Notice
Title: Call Center Services
Reference Number: 2021 / S 230-604748
Contract Type: Services
Description: Procedure for completing a framework agreement with a company, which is then to be commissioned on a polling basis. The framework agreement relates to Call Center Services for Supporting the State of Upper Austria in situations with increased communication needs, such as crisis situations (such as the current COVID 19 pandemic) in communication with citizens, especially by telephone and e-mail.
79512000 - Call Center
79500000 - Office Support Services
64214200 - Telephone Switchboard Services
75130000 - Supporting Services for the Government
Authority Type: National or Federal Agency / Office
Type of Procedure: Open Procedure
Regulation: European Union
Bid Type: Submission for All Lots
Doc Title: Call Center
Dispatch Date: 2021-11-22
Publish Date: 2021-11-26
Submission Date: 2021-12-22

Documents

Tender Notice
Login to view

Similar tenders

TenderCountryTOT Ref. No.Bid deadline
Koralmtunnel West Portal - Water Treatment Plant Austria 152380702 17 Dec 2026
Digitization of the Municipal Newsletter for the State Capital of Bregenz and for the Municipalities of the Bregenz District Austria 152380572 03 Dec 2026
Provision of Spa Stays in Jordan (dead Sea) for Psoriasis and Neurodermatitis Patients Including Flight Packages Austria 152380502 15 Dec 2026
Supply of concierge and security services starting in 2027 ** Austria 152375547 30 Nov 2026
Pension Insurance Company - Lan Access Switches Including Management Solution, Installation and Maintenance (Framework Agreement) Austria 152368991 17 Dec 2026
All Tenders From Austria All Tenders From Europe

Austria Public Procurement Intelligence

Austria Tenders By AuthorityCall centre Tenders From AustriaOffice-support services Tenders From AustriaTelephone switchboard services Tenders From AustriaSupporting services for the government Tenders From AustriaPublic Procurement Documents From AustriaAustria Tenders By SectorAustria Contract Awards

Frequently asked questions

The bid deadline for Call Center Services was 22 Dec 2021. Bidding is closed.

This tender has been issued by COUNTRY UPPER AUSTRIA in Austria.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 79512000 - Call centre, 79500000 - Office-support services, 64214200 - Telephone switchboard services, 75130000 - Supporting services for the government.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 60458731. The purchaser document reference is 604748-2021.

See the Similar Tenders section on this page or browse other tenders from Austria.

This tender falls under Other Services, Defence and Security in Austria. Suppliers in these sectors can track similar Austria tenders using CPV-based alerts.

Share