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AI-Enabled Student Support Platform Tender in USA - 144125759

The TEXAS STATE UNIVERSITY has issued a Tender notice for the procurement of a AI-Enabled Student Support Platform in the USA. This Tender notice was published on 27 Jun 2026 and is scheduled to close on 17 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 144125759, while the tender notice number is 754-TXST-2026-RFP-486-VPGOI and Registering on the platform.

Procurement Summary

Country: USA

Summary: AI-Enabled Student Support Platform

Deadline: 17 Jul 2026

Posting Date: 27 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 144125759

Document Ref. No.: 754-TXST-2026-RFP-486-VPGOI

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Texas State Global is requesting an AI-enabled student support platform designed to improve engagement, streamline service, and increase operational efficiency across departments such as Admissions, Financial Aid, and the Registrar. The platform must deliver a comprehensive, three-tier service model that includes proactive outreach driven by data signals (Tier Zero), 24/7 AI-powered responses for general inquiries (Tier 1), personalized and transactional support for authenticated users via system integrations (Tier 2), and seamless escalation to human staff when needed (Tier 3). In addition, the solution must offer robust capabilities such as workflow automation, content governance, multilingual support, analytics and reporting, and multichannel communication (chat, SMS, email, voice). Finally, vendors must meet stringent technical and compliance requirements, including API-first architecture, accessibility standards, secure data handling, and integrations with core university systems like Banner, Slate, and TeamDynamix.
Publish Date: 2026-06-26
Deadline: 2026-07-17

Documents

Tender Notice

ESBD_531742_1782485475475_ESBD-Posting.docx

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