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This tender has closed Bids were accepted until 05 Oct 2020 (2228 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Austria ICB TOT Ref. 45993951

Ages - Call Center Application Tender in Austria - 45993951

Tender notice from Austria, published on 24 Sep 2020.

Exeutive Summary

The AUSTRIAN AGENCY FOR HEALTH AND FOOD SAFETY GMBH has issued a Tender notice for the procurement of a Ages - Call Center Application in the Austria. This Tender notice was published on 24 Sep 2020 and is scheduled to close on 05 Oct 2020, with an estimated Tender value of 500000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 45993951, while the tender notice number is 446873-2020 and Register on the platform.

Key facts

Summary
Ages - Call Center Application
Sector
Computer Hardware and Software Services
Other Services
TOT Ref. No.
45993951
Document Ref. No.
446873-2020
Country
Austria
Notice type
Tender
Competition
ICB
Publication date
24 Sep 2020
Bid deadline
05 Oct 2020
EMD
Refer Document
Tender value
500000
Purchaser ownership
-
Financier
Self Financed

CPV classification

72000000IT services: consulting, software development, Internet and support
72200000Software programming and consultancy services
72212510Communication software development services
79512000Call centre
64214200Telephone switchboard services

Purchaser details

Purchaser contact is for registered users

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Tender details

Document Type: Contract notice
Title: AGES - Call Center Application
Reference Number: 2020 / S 185-446873
Contract Type: Services
Estimated Value: 500000 - EUR
Description: - Lot 1: conclusion of a framework agreement with a company for the operation and routing of the toll-free number;
- Lot 2: conclusion of a framework agreement with a company for call center applications.
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72212510 - Communication software development services
79512000 - Call center
64214200 - Telephone switchboard services
Authority Type: National or federal Agency / Office
Type of Procedure: Competitive procedure with negotiation
Regulation: European Union
Bid Type: Submission for all lots
Doc Title: IT services: consulting, software development, Internet and support
Dispatch Date: 2020-09-18
Publish Date: 2020-09-23
Submission Date: 2020-10-05

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Ages - Call Center Application was 05 Oct 2020. Bidding is closed.

This tender has been issued by AUSTRIAN AGENCY FOR HEALTH AND FOOD SAFETY GMBH in Austria.

The estimated tender value is 500000. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72000000 - IT services: consulting, software development, Internet and support, 72200000 - Software programming and consultancy services, 72212510 - Communication software development services, 79512000 - Call centre, 64214200 - Telephone switchboard services.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 45993951. The purchaser document reference is 446873-2020.

See the Similar Tenders section on this page or browse other tenders from Austria.

This tender falls under Computer Hardware and Software Services, Other Services in Austria. Suppliers in these sectors can track similar Austria tenders using CPV-based alerts.

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