Request For Proposal for Outsourcing of net Tender - 75080760

STATE BANK OF INDIA (SBI) has floated a tender for Request For Proposal for Outsourcing of net promoter score & Customer satisfaction survey feedback Management and related services. The project location is Navi Mumbai, Maharashtra, India. The reference number is RFP No. SBILIFE/OPS/CR&CE/2022- 23/01 and it is closing on 28 Aug 2022. Suppliers can request Register free of cost to get the complete Tender details and download the document.

Procurement Summary

State: Maharashtra

Summary: Request For Proposal for Outsourcing of net promoter score & Customer satisfaction survey feedback Management and related services

Deadline: 28 Aug 2022

Posting Date: 24 Nov 2022

Other Information

Notice Type: Tender

TOT Ref.No.: 75080760

Document Ref. No.: RFP No. SBILIFE/OPS/CR&CE/2022- 23/01

Financier: Self Financed

Purchaser Ownership: Public

Document Fees: Refer Document

Tender Value: Refer Document

EMD: Refer Document

Purchaser's Detail

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Tender Details

Request For Proposal for Outsourcing of net promoter score & Customer satisfaction survey feedback Management and related services

“SBI Life” is looking at a service solution that encompasses following capabilities/functionalities

as mentioned below in Scope.

SBI Life considers below mentioned important activities under NPS & C-SAT Survey.

I. NPS & C-SAT Survey Management

II. Data analytics & Dashboard Management

III. Hierarchy Management

IV. Secured Data Hosting

Documents

Tender Notice

RFP-for-Outsourcing-of-Net-Promotor-Score.zip

75080760.zip

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