Login
Login
Register
Complete Your Profile
Change Password
Request a Password Reset
Download Documents
POSTAL CIVIL SERVICE HEALTH INSURANCE FUND has floated a tender for Waiting Field Optimization Software. The project location is Germany and the tender is closing on 23 Apr 2024. The tender notice number is 172371-2024, while the TOT Ref Number is 99177711. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Germany
Summary : Waiting Field Optimization Software
Deadline : 23 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99177711
Document Ref. No. : 172371-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Purchaser : POSTAL CIVIL SERVICE HEALTH INSURANCE FUND
Address: Nauheimer Strasse 98
Town: Stuttgart
NUTS-Code: DE111
Postal Code: 70372
Phone: 071134652996
Germany
Email :einkauf@pbeakk.de
Tender Details
Procurement of waiting field optimization software
By introducing waiting field optimization software, the following goals should be achieved: - Telephone availability for customers should be improved - The waiting time for customers should be reduced - The number of callse in the overflow to the external service provider should be reduced - The call load should be distributed more evenly throughout the day - The number of call abandonments should be reduced
Doc Title: Software waiting field optimization
Contract Type: supplies
Document Type: Contract Notice
Reference Number: FV3-05/01/2024
Contract Type: supplies
Authority Type: body-pl-cga
Doc Title: Software Wartefeldoptimierung
Dispatch Date: 2024-03-21
Publish Date: 2024-03-22
Submission Date: 2024-04-23
Documents
Want To Bid in This Tender?
Get Local Agent Support in Germany and 60 More Countries.
View Tenders By
Sign in with Google