Tk Service and Ucc/Acd Solution City of Arnsberg Tender - 138289666

Procurement Summary

Country: Germany

Summary: Tk Service and Ucc/Acd Solution City of Arnsberg

Deadline: 29 Apr 2026

Posting Date: 23 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138289666

Document Ref. No.: Ö 11/26

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

32571000 - Communications infrastructure

Purchaser's Detail

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Tender Details

Delivery, implementation, maintenance and support: With this request for proposal (hereinafter also referred to as RfP), the client asks you to submit an offer for the provision of the services described in more detail in the tender documents to provide services. As an appendix to the procedural guidelines, the governance model and service certificates with the specific technical and functional requirements are included to provide a precise description of the scope of services. On this basis should A contract must then be concluded between the client and the contractor, which contains the service certificates described here. On the basis of this RfP, the operation of the existing information and telecommunications systems is to be ensured become. For this purpose, all systems must be provided with a current software maintenance contract and a service/maintenance contract. In addition, the UCC solution should be modern, sustainable and innovative. The maintenance effort should be reduced by the The use of standardized and efficiently operated technologies can be sustainably reduced. At the same time, high availability of the systems is required, especially for processes with business-critical relevance. In addition, for the end users noticeable added value can be created, particularly through an intuitive user interface and user-friendly process design. In the future, all systems presented here should be part of a service contract, so that safe operation of the Overall solution is guaranteed. At the same time, efficient communication between service provider and client should be achieved by providing a single point of contact. Communications infrastructure (CPV code: 32571000)

Documents

 Tender Notice