Procurement Summary
Country: Mauritania
Summary: The tender is for consultant services to develop a Complaints Handling Procedures Manual (MGP) as part of the Inclusive Development Program for Livestock Sectors in the Awkar zone. The services include analyzing existing complaint management systems,
Deadline: 06 May 2026
Posting Date: 25 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 140129341
Document Ref. No.: 002/Ad hoc/Awkar Program PI/2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Tender Details
The tender is for consultant services to develop a Complaints Handling Procedures Manual (MGP) as part of the Inclusive Development Program for Livestock Sectors in the Awkar zone. The services include analyzing existing complaint management systems, integrating traditional dispute resolution practices, assessing current mechanisms for vulnerable groups, proposing a structured MGP, defining complaints handling procedures, identifying necessary resources, clarifying complaint processing mechanisms, proposing a monitoring-evaluation system, defining a communication strategy, and formulating recommendations for continuous improvement.
Documents
Tender Notice