Tax and Revenue Management System (TaRMS) ICT Technical Advisor Tender, Zimbabwe - 36934264

Procurement Summary

Country : Zimbabwe

Summary : Tax and Revenue Management System (TaRMS) ICT Technical Advisor

Deadline : 16 Oct 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 36934264

Document Ref. No. :

Financier : African Development Bank (AfDB)

Purchaser Ownership : -

Tender Value : Refer Document

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Tender Details

Expression of Interest are invited for Tax and Revenue Management System (TaRMS) ICT Technical Advisor.

Project name: Capacity Building for Public Finance and Economic Management Project (CBPFEM)

Zimbabwe Revenue Authority (ZIMRA) is a parastatal under the Ministry of Finance and Economic Development, responsible for collecting taxes and other revenue streams for the government of Zimbabwe. Its mandate is to collect revenue, facilitate trade and travel, advise government on fiscal and economic matters and protect civil society. ZIMRA relies heavily on ICT and automated processes to effectively deliver its mandate. The Domestic Taxes Division is a division of ZIMRA, and it is responsible for mobilizing, assessing and collection of domestic taxes revenue. ZIMRA is facing a series of system challenges regarding its current tax system used in the tax and revenue administration under Domestic Taxes Division. The persistent challenges resulted in ZIMRA’s desire to replace the current system with a Commercial off the Shelf (COTS) tax system

This desired system replacement is in line with ZIMRA’s 5-Year Strategic Plan for 2019-2023 to modernise and automate systems and processes. The new system should be simple, highly automated, reliable business driven Tax and Revenue Management System that is compliant with internationally accepted tax administration best practices. This movement from the current to a desired tax system involves Change Management since the movement will bring changes to operational structure, work culture, processes, service delivery, internal staff and stakeholders, taxpayers, software, and hardware. To this regard, ZIMRA has set up a Project Team to administer the implementation of the new Tax and Revenue Management System (TaRMS).

ZIMRA is thus desirous to hire an individual consultant to provide expertise advice in the automation of its processes, and to develop functional and technical specifications for the TaRMS solution and coming up with bidding documents and an Evaluation Criteria Template for selecting the suitable TaRMS solution supplier. The Government of Zimbabwe has received a grant from the African Development Bank Group towards the cost of Capacity Building for Public Finance and Economic Management Project (CBPFEM). The grant will fund the individual consultant’s assignment for the provision of consultancy services and specifically: to provide advice to ZIMRA on the automation of ZIMRA tax processes, Technical Assistance during the development of technical and functional specifications for the TaRMS, and coming up with bidding documents as well as the Evaluation Criteria Template.

Scope of Work
The scope of the assignment is to;
1) Preparation of Terms of Reference, technical/functional specifications for the Tax and
Revenue Management System (TaRMS): The Consultant shall prepare/review the
technical/functional specifications and conceptual solution designs for the TaRMS solution
including software and hardware maintenance/Service Level Agreement(s) requirements for the
whole solution.
2) Evaluation criteria: The Consultant shall assist ZIMRA in designing an evaluation criteria
template for choosing the ideal system provider from the bidding process.
3) Technical/Functional Project assignments: The Consultant shall attend to any other technical
or functional duties as assigned and

Deliverables
The key deliverable for the consultant is a final report for the procurement of TaRMS that includes the
following;
1. An inception report within five working days upon contract signature;
2. A draft report, within 20 working days after Inception Report approval, comprising the
following:
a. Terms of Reference Terms of Reference for the for the TaRMS consulting firm covering
solution acquisition, data migration, integration of TaRMS with other systems, change
management capacitation, and Training of Trainers;
b. TaRMS Technical Specification Document
c. TaRMS Functional Specifications Document
d. Evaluation Criteria Template for selecting the winning bidder
3. Final report, within 10 working days after approval of the Draft Report, comprising the final
deliverables contained in the Draft Report and any other information pertaining to the
consultancy.

Documents

 Tender Notice