Survey to Support a Behavioral Diagnostic of Tax Tender - 139372077

Procurement Summary

Country: Ghana

Summary: Survey to Support a Behavioral Diagnostic of Tax Compliance Among SMEs in Ghana

Deadline: 20 Apr 2026

Posting Date: 11 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139372077

Document Ref. No.: 0002021749

Competition: ICB

Financier: World Bank (WB)

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

Purchaser: WORLD BANK(WB)
GH - Ghana
Ghana

Tender Details

The World Bank team is seeking proposals from local survey research firms in Ghana with thematic experience collecting and analyzing quantitative data to support this behavioral diagnostic. The firm would support the design and implementation of fieldwork activities across Ghana, primarily through in-person interviews, and if needed supplemented through phone-based or web-based data collection for select sub-populations. Activities are expected to take place between May and June, 2026.The selected firm will be responsible for conducting data collection activities to support the mapping of determinants of compliance among businesses and identifying operational and behavioral factors affecting tax compliance behavior in Ghana. This will be accomplished through the implementation of a quantitative survey primarily targeting micro and small and medium-sized enterprises (SMEs) through in-person interviews, complemented if necessary by phone or web-based interviews of larger medium-sized businesses.The selected firm will support the preparation and lead the implementation of surveys in the field, with the objective of identifying barriers and enablers to behavior change around business registration, tax filing, and tax payment among the target population. The exercise is intended to generate insights on the operational and behavioral factors that may affect compliance, based on firms' direct experiences with key aspects of the tax compliance process and taxpayer engagement efforts. The surveys will be conducted across the main urban and sub-urban (peri-urban) areas of Ghana, targeting the following business segment: Micro and small and medium-sized enterprises (SMEs), reached through a representative sample of main urban and sub-urban areas (primary modality: face-to-face interviews).
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