Software and Implementation of a Crm System- Campaign Management Tool for Private... Tender

Procurement Summary

Country : Germany

Summary : Software and Implementation of a Crm System- Campaign Management Tool for Private and Business Customer Sectors

Deadline : 11 May 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 117671458

Document Ref. No. : 241212-2025

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : EUR 600000.00

Purchaser's Detail

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Tender Details

Software and implementation of a CRM system-campaign management tool for the private and business customer area

Enni is looking for a bidder for a CRM software solution that optimally supports the sales requirements in the areas of service, sales and marketing. The system must be flexible, Future -proof and tailored to the needs of the energy industry. The software is said to be a highly scalable, cloud-based CRM system with a manufacturer's data model. Important requirements include a user-friendly web and app interface, integration of office applications, A data protection-compliant cloud solution and the possibility of individual expansion. The CRM must recognize these contracts early and automated campaigns forEnable customer loyalty or new customer acquisition. In the service area, the CRM should avoid media breaks and integrate all relevant systems such as inventory management, billing and ticketing in order to enable customer advisors to work efficiently. For the CRM system, tenLicenses are made available. The remaining 40 licenses required should only be used at a later date. The payment of these further licenses is due for in-action. The licenses include the use of the system and any otherDie...
Document Type: Contract Notice

Reference Number: EUU 01-2025

Contract Type: Supplies

Estimated value: 600000.00-EUR

Authority Type: Pub-Ura

Doc Title: Software and implementation of a CRM system-campaign management tool for private and Business customer area

Dispatch Date:2025-04-11

Publish Date: 2025-04-14

Submission Date: 2025-05-11

Documents

 Tender Notice