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UNITED NATIONS INTERNATIONAL CHILDREN'S EMERGENCY FUND (UNICEF) has floated a tender for Set-up and Provision of Complaints and Feedback Mechanism Channels and Solutions in Port Sudan, Covering All Sudan for Unicef Sudan Country Office. The project location is Sudan and the tender is closing on 04 Apr 2024. The tender notice number is 9189174, while the TOT Ref Number is 99273723. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Sudan
Summary : Set-up and Provision of Complaints and Feedback Mechanism Channels and Solutions in Port Sudan, Covering All Sudan for Unicef Sudan Country Office
Deadline : 04 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99273723
Document Ref. No. : 9189174
Competition : ICB
Financier : United Nations International Children's Emergency Fund (UNICEF)
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Purchaser : UNITED NATIONS INTERNATIONAL CHILDREN'S EMERGENCY FUND (UNICEF)
Sudan
[Disclaimer: For Exact Organization/Tendering Authority details, please refer the tender notice.]
Sudan
Email :mimohammed@unicef.org
Tender Details
Description LRPS2024-9189174 to Set-up and provision of Complaints and Feedback mechanism channels and solutions in Port Sudan, covering all Sudan for UNICEF Sudan Country Office Background In this regard, UNICEF Sudan Country Office has started with its CFM channel “CFM center or call center” since July 2023 and is working on sustaining it to be operationalized and available for the communities. The CFM center is delivered throughout the outsourcing a provider who delivers the solution for different CFM channels including call center activities regarding set-up, provision of needed equipment, recruitment and operation. This Terms of Reference includes one option entailing two parts while service provider submit for full package with encouragement for joint venture based on resources, capacity and expertise: A service provider for the provision of a full outsource solution (technical and operation) not limited to: Technical: (as per further details in the TOR ) Operational: (as per further details in the TOR ) General notes: This bid combines two aspects: Technical is technology related including short code, network, IT, software, systems and connectivity Operation is provision of ...
Publish Date: 24-Mar-2024
UN Organization: UNITED NATIONS INTERNATIONAL CHILDREN'S EMERGENCY FUND (UNICEF)
Type of Notice: Request for proposal
Documents
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