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SOCIAL INSURANCE INSTITUTION has floated a tender for Providing a Service to Support the Maintenance of the Customer Service Telephone System Operated by Zus. The project location is Poland and the tender is closing on 31 Dec 2025. The tender notice number is 832343-2025, while the TOT Ref Number is 132074448. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Poland
Summary: Providing a Service to Support the Maintenance of the Customer Service Telephone System Operated by Zus
Deadline: 31 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 132074448
Document Ref. No.: 832343-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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1. providing support services for the telephone customer service system operated by ZUS, including: 1.1. maintenance service, 1. 2. Maintenance support service, 2. extension of the subscription/license for the Standard Software referred to in Chapter II in part entitled "List of licenses" description of the subject of the order constituting Annex No. 7 to the SWZ together with the installation and activation of subscriptions/licenses enabling the use of the CKK System for the entire contract period, 3. handing over the maintenance of the System CKK to the Ordering Party or the new Contractor in the form of consultations for a maximum of 20 days (8 hours a day). The Ordering Party undertakes to use 10 days. 4. implementation of additional services, 5. A detailed description of the subject of the order is attached as Annex No. 7 to SWZ. Providing a service to support the maintenance of the customer service telephone system operated by ZUS 1. providing support services for the telephone customer service system operated by ZUS, including: 1.1. maintenance service, 1. 2. Service maintenance support, 2. extension of the subscription/license for the Standard Software referred to in Chapter II in the section entitled "List of licenses" description of the subject of the order constituting Annex No. 7 to the SWZ, including installation and commissioning subscription/license enabling the use of the CKK System for the entire contract period, 3. handing over the maintenance of the CKK System to the Ordering Party or a new Contractor in the form of consultations for a maximum of 20 days (after...
Document Type: Contract Notice Reference Number: 993200.271.190.2025-DZP Contract Type: services Authority Type: body-pl Doc Title: Providing support services for maintaining the customer telephone service system owned by ZUS Dispatch Date: 2025-12-12 Publish Date: 2025-12-15 Submission Date: 2025-12-31
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Procurement Documents for Poland
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