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The SOCIAL INSURANCE INSTITUTION has issued a Tender notice for the procurement of a Providing a Service to Support the Maintenance of the Customer Service Telephone System Operated by Zus in the Poland. This Tender notice was published on 15 Dec 2025 and is scheduled to close on 31 Dec 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 132074448, while the tender notice number is 832343-2025 and Registering on the platform.
Procurement Summary
Country: Poland
Summary: Providing a Service to Support the Maintenance of the Customer Service Telephone System Operated by Zus
Deadline: 31 Dec 2025
Posting Date: 15 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 132074448
Document Ref. No.: 832343-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
1. providing support services for the telephone customer service system operated by ZUS, including: 1.1. maintenance service, 1. 2. Maintenance support service, 2. extension of the subscription/license for the Standard Software referred to in Chapter II in part entitled "List of licenses" description of the subject of the order constituting Annex No. 7 to the SWZ together with the installation and activation of subscriptions/licenses enabling the use of the CKK System for the entire contract period, 3. handing over the maintenance of the System CKK to the Ordering Party or the new Contractor in the form of consultations for a maximum of 20 days (8 hours a day). The Ordering Party undertakes to use 10 days. 4. implementation of additional services, 5. A detailed description of the subject of the order is attached as Annex No. 7 to SWZ. Providing a service to support the maintenance of the customer service telephone system operated by ZUS 1. providing support services for the telephone customer service system operated by ZUS, including: 1.1. maintenance service, 1. 2. Service maintenance support, 2. extension of the subscription/license for the Standard Software referred to in Chapter II in the section entitled "List of licenses" description of the subject of the order constituting Annex No. 7 to the SWZ, including installation and commissioning subscription/license enabling the use of the CKK System for the entire contract period, 3. handing over the maintenance of the CKK System to the Ordering Party or a new Contractor in the form of consultations for a maximum of 20 days (after...
Document Type: Contract Notice Reference Number: 993200.271.190.2025-DZP Contract Type: services Authority Type: body-pl Doc Title: Providing support services for maintaining the customer telephone service system owned by ZUS Dispatch Date: 2025-12-12 Publish Date: 2025-12-15 Submission Date: 2025-12-31
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