Procurement of a Cloud-Based Workforce Management Procurement Plan/GPN/PIN - 146325339

Procurement Summary

Country: Germany

Summary: Procurement of a Cloud-Based Workforce Management Solution (Saas) for Water Measurement at Hmaburg Wasser

Deadline: 14 Sep 2026

Posting Date: 31 Jul 2026

Other Information

Notice Type: Procurement Plan/GPN/PIN

TOT Ref.No.: 146325339

Document Ref. No.: 533087-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72200000 - Software programming and consultancy services
72260000 - Software-related services
48000000 - Software package and information systems

Purchaser's Detail

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Tender Details

Procurement of a cloud-based workforce management solution (SaaS) for water measurement at HMABURG WASSER HAMBURG WASSER is an operator of critical infrastructure in the area of water supply and wastewater disposal and operates a distributed IT system landscape and mobile work processes in the area of ​​water measurement. Aim of market research: HAMBURG WASSER intends to launch a Europe-wide procurement process to introduce a cloud-based workforce management solution in the course of 2027 (Software as a Service - SaaS). The aim is to digitize and optimize the planning, control, execution and documentation of work orders in the area of ​​water measurement. The work orders are based on the business processes of the Device management and billing in SAP Utilities (SAP IS-U). The existing system support is heterogeneous and offers potential for further digitalization and optimization. The leading system for business processes is SAP Utilities. The Market research is used to gain an overview of available solutions and providers as well as different functional, technical and organizational approaches. In particular, insights should be gained about: • Solution approaches in the workforce/field Service management • Support of processes in the metering environment • Integration options (e.g. SAP S/4 HANA Utilities, Sales and Service Cloud v2) • Operating and support models • License and cost structures • Scalability...
Document Type: Prior Information Notice Reference Number: HWW-BEK-2026-0005 Contract Type: services Authority Type: pub-undert Doc Title: Procurement of a cloud-based workforce management solution (SaaS) for water measurement at HMABURG WASSER dispatch Date: 2026-07-30 Publish Date: 2026-07-31 Submission Date: 2026-09-14

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 Tender Notice