Procurement Summary
Country: Germany
Summary: Personnel Services and Software Maintenance Services in the Cobra Crm Environment
Deadline: 11 Jun 2026
Posting Date: 13 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 141185649
Document Ref. No.: 330334-2026
Competition: ICB
Financier: KFW Bankengruppe (German Development Bank)
Purchaser Ownership: Public
Tender Value: EUR 800000.00
CPV Classification
72260000 - Software-related services
72261000 - Software support services
72263000 - Software implementation services
72265000 - Software configuration services
72266000 - Software consultancy services
72267000 - Software maintenance and repair services
Purchaser's Detail
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Tender Details
Personnel services and software maintenance services in the cobra CRM environment KfW uses the cobra CRM software to record and manage business addresses and other contact data. In addition to maintenance services for this software, KfW also commissions it Human resources services. The latter includes consulting, conception, planning and implementation when using the central export interface and special program functions for updates and version changes as well as development services in the cobra CRM environment (including training). The estimated amount for personnel services is 400 working days in the conception and implementation service bundle and 120 working days in the software development service bundle over the entire contract term of four years. For the Maintenance of the software, as regulated in the maintenance certificate (Appendix 1 to the service description), the non-binding purchase quantity is 200 pieces of AGVs per year. Doc Title: Human resources services and software maintenance services in the cobra CRM environment Contract type: services
Document Type: Contract Notice Reference Number: KfW-2026-0008 Contract Type: services Estimated Value: 800000.00 - EUR Authority Type: body-pl-cga Doc Title: Human resources services and software maintenance services in the cobra CRM environment Dispatch date: 2026-05-11 Publish Date: 2026-05-13 Submission Date: 2026-06-11
Documents
Tender Notice