New Business Contact Center (Ng) Tender, Germany - 98752091

Procurement Summary

Country : Germany

Summary : New Business Contact Center (Ng)

Deadline : 15 Apr 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 98752091

Document Ref. No. : 155091-2024

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Purchaser : STADTWERKE MUNICH GMBH
Address: Emmy-Noether-Strasse 2
Town: Muenchen
NUTS-Code: DE212
Postal Code: 80992
Attn: Melanie Albrecht
Phone: 000
Germany
Email :albrecht.melanie@swm.de
URL :https://www.swm.de

Tender Details

Lot 1: Inbound/outbound and sales/processing call center services for M-Solar Plus with PV and storage as well as M-heat pump:

Call center services (inbound/outbound/sales/processing) for new ones Shops/Decentralized Energy Solutions with Rooftop PV, Battery Storage and Heat Pump;

Go2: Inbound call center service for NG-LG (M-charging solutions and M-measured values): Call center services (inbound/first-level support) for NG-LG (M-charging solutions, M-measured values)

Call -Center services (inbound/outbound/sales/processing) for new businesses/decentralized energy solutions with rooftop PV, Battery storage and heat pump. Other special conditions for order execution: Licenses of the PV-Sol Premium planning software are required to provide the service

Doc Title: ContactCenter for New Businesses (NG)

Contract Type: services
Document Type: Contract Notice
Reference Number: SV-MAL-240311-001
Contract Type: services
Authority Type: pub-undert-ra
Doc Title: ContactCenter fuer Neue Geschaefte (NG)
Dispatch Date: 2024-03-13
Publish Date: 2024-03-14
Submission Date: 2024-04-15

Documents

 Tender Notice