It-Outsourcing Und It-Servicemanagement Tender, Germany - 120171364

Procurement Summary

Country : Germany

Summary : It-Outsourcing Und It-Servicemanagement

Deadline : 04 Jul 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 120171364

Document Ref. No. : F063/25

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Name :Login to see tender_details

Address : Login to see tender_details

Email : Login to see tender_details

Login to see details

Tender Details

For classification, it must be stated that the city of Dortmund is an independent city in North Rhine -Westphalia with around 600, 000 inhabitants. The city administration of Dortmund is a municipal service company with around 12, 000 employees, which offers support almost in all situations. The DortmundWith well over 350 employees, system house is responsible for the city administration and organizer of current and future digitization in the city administration of Dort-mouth. His responsibility is also the overall city IT budget. Manageapprox. 10, 000 Windows 10/11 devices for the city administration and in the educational sector of the schools approx. 100, 372 Windows 10/11 and Apple devices. Due to technical change and progressive mechanization, work processes and areas change; The deployment process should be redesignedbecome. Usage and provision models such as renting hardware vs. Purchase or payment for devices (e.g. for printers) and support performance are also examined by third parties. The change processes results in the requirement for neutral advice onSupport of the award procedure: 1. handover of IT services (in particular services within the framework of the lifecycles of IT end devices), from a public client to an external IT service provider (IT-outsourcing). 2. Tender of an IT service management tool (ITSM tool)including change management. In addition, the consultant should support the selection of the IT outsourcing service provider and the allocation of the new IT service management tool. Optionally, the advisor is intended to introduce the IT outsourcing service provider and the new IT service management tool(ITSM-Tool) unterstuetzen.

IT services: consulting, software development, Internet and support (CPV-Code: 72000000)

IT-Outsourcing und IT-Servicemanagement

Documents

 Tender Notice