Integrating Tax Payment and Filing into the Ghana.gov Government Payments Portal Tender

Procurement Summary

Country : Ghana

Summary : Integrating Tax Payment and Filing into the Ghana.gov Government Payments Portal

Deadline : 23 Mar 2020

Other Information

Notice Type : Tender

TOT Ref.No.: 41590223

Document Ref. No. : 1267435

Competition : ICB

Financier : World Bank (WB)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : THE WORLD BANK GROUP
Independence Avenue King Hassan Rd, Plot no. 3 Ridge, Accra Tel: +233-30-221-4100
Ghana
Email :ghanaalert@worldbank.org

Tender Details

Expression of Interest are invited for Integrating Tax Payment and Filing into the Ghana.gov Government Payments Portal.

Integrating Tax Payment and Filing into the Ghana.gov Government Payments Portal

Publication Date

16-Mar-2020

Expression of Interest Deadline

23-Mar-2020 at 11:59:59 PM (Eastern Time – Washington D.C.)

Language of Notice

English

Selection Notice

Assignment Country

· GH - Ghana

Funding Sources

The World Bank Group intends to finance the assignment/services under:

· BB - BANK BUDGET

· TF0A8080 - Ghana MFS CGAP

Individual/Firm

The consultant will be a firm.

Assignment Description

CGAP has been actively engaged with the DFS space in Ghana since 2011, supporting regulators and providers with analysis, advice and best practice from the global arena. In that time, the market has substantial progress. With the passage of a comprehensive set of regulations in July 2015 and significant investments by a large number of players, digital financial services in Ghana are currently enjoying strong momentum, with over 40% of adults actively using mobile money and a significant portion doing so through a personal account as convenience and choice continue to drive digital fund transfers.
CGAP is implementing a four-year project funded by Switzerlands State Secretariat for Economic Affairs (SECO) aiming to help foster a stable regulatory environment and dynamic marketplace for the continued proliferation of digital financial services in Ghana. The project has engaged government institutions, and industry players within the digital financial services space across four components 1) supporting the cash-lite economy in both public and private sector, 2) supporting the Bank of Ghana to improve their supervision and data management, 3) fostering industry dialogue, and 4) building market awareness on the DFS ecosystem and business case.
Under Component 1 of this work, CGAP is supporting fintech partners to build, test and rollout the Ghana.gov payments portal, a one-stop-shop for government payments (e.g., taxes, fees) that will accept all forms of digital payments (such as mobile money).. This support to Ghana.gov is part of CGAPs broader Gh-Connect Initiative, which seeks to bring together key pieces of market-level infrastructure to enable new use cases and enhance the value proposition of digital financial services.

As part of its support to build out use cases for the Ghana.gov payment portal, CGAP proposes to support the Government of Ghana as it seeks to leverage the new portal to digitize tax filing and payments. To do so, CGAP seeks to commission a firm that can undertake integration of Ghana Revenue Authority tax filing systems into the Gh.gov platform, while also developing digital payments functionality that allows tax filers to pay their taxes using the payments portal..

Attachments

· Optional TOR File

Qualification Criteria

· 1. Provide information showing that they are qualified in the field of the assignment.

· 2. Provide information on the technical and managerial capabilities of the firm.

· 3. Provide information on their core business and years in business.

· 4. Provide information on the qualifications of key staff.


Terms of Reference
Thematic Area: Digital Rails
Project Title: Integrating Tax Payment and Filing into the Ghana.gov Government Payments Portal
From: 1 April 2020
To: 31 December 2020
Task Manager: Max Mattern

About CGAP
The Consultative Group to Assist the Poor (CGAP) is a global multi-donor partnership dedicated to advancing financial inclusion for the poor. CGAP plays a unique role as a donor-coordination mechanism for funders working to improve the lives of poor people through the power of financial inclusion, providing a valuable platform for information, dialogue and reflection to advance progress towards a collective vision. Using action-oriented research, CGAP tests, learns and disseminates knowledge intended to help build inclusive and responsible financial systems that move people out of poverty, protect their assets and advance broader global development goals. CGAP leverages its relationships with businesses, governments and the non-profit sector to share insights, mitigate risks and protect customers, and help others bring solutions to scale. CGAP serves as a global advocate for the financial inclusion community by collaborating with strategic institutions that influence policy and market development and providing evidence-based research and practical lessons that guide their work.

CGAP is supported by more than 30 partners including bilateral and multilateral development agencies, development finance institutions and private foundations committed to advancing financial access for the poor. CGAP is housed in and administered by the World Bank.

CGAP is guided by a five-year strategy and annual workplans. The next five-year strategy, CGAP VI, covers the period July 1, 2018 – June 30, 2023 and is built on a theory of change (ToC) that has identified four collective outcomes:
• Customers have information, incentives, trust, confidence and networks to participate in the financial system.
• Providers offer affordable, responsible, and accessible financial solutions for poor people that are sustainable and at scale.
• An infrastructure that enables ubiquitous, efficient, open and safe markets is in place.
• A policy and regulatory framework for responsible financial inclusion is in place and enforced.

To contribute toward achievement of these outcomes, CGAP’s strategy has identified four priority technical areas including:
• Creating customer value
• Emerging business models
• Enabling Infrastructure
• Next Generation Policy

Additionally, CGAP will continue to provide industry-level support to share knowledge and scale impact beyond its core partners. This will include improving global learning on impact evidence, supporting CGAP’s members, and focusing on capacity development to scale learning with providers and policymakers.

Implementation of CGAP VI is carried out by the Operational Team through a “portfolio of projects” designed to achieve the high-level collective outcomes articulated in the theory of change.
About the Project
CGAP has been actively engaged with the DFS space in Ghana since 2011, supporting regulators and providers with analysis, advice and best practice from the global arena. In that time, the market has substantial progress. With the passage of a comprehensive set of regulations in July 2015 and significant investments by a large number of players, digital financial services in Ghana are currently enjoying strong momentum, with over 40% of adults actively using mobile money and a significant portion doing so through a personal account as convenience and choice continue to drive digital fund transfers.
CGAP is implementing a four-year project funded by Switzerland’s State Secretariat for Economic Affairs (SECO) aiming to help foster a stable regulatory environment and dynamic marketplace for the continued proliferation of digital financial services in Ghana. The project has engaged government institutions, and industry players within the digital financial services space across four components 1) supporting the cash-lite economy in both public and private sector, 2) supporting the Bank of Ghana to improve their supervision and data management, 3) fostering industry dialogue, and 4) building market awareness on the DFS ecosystem and business case.
Under Component 1 of this work, CGAP is supporting fintech partners to build, test and rollout the Ghana.gov payments portal, a one-stop-shop for government payments (e.g., taxes, fees) that will accept all forms of digital payments (such as mobile money).. This support to Ghana.gov is part of CGAP’s broader Gh-Connect Initiative, which seeks to bring together key pieces of market-level infrastructure to enable new use cases and enhance the value proposition of digital financial services.

As part of its support to build out use cases for the Ghana.gov payment portal, CGAP proposes to support the Government of Ghana as it seeks to leverage the new portal to digitize tax filing and payments. To do so, CGAP seeks to commission a firm that can undertake integration of Ghana Revenue Authority tax filing systems into the Gh.gov platform, while also developing digital payments functionality that allows tax filers to pay their taxes using the payments portal..

Scope of Work
The firm will be expected to:
 Conduct integration of GRA tax filing systems for Personal Income Tax (PIT) filing and payment: Currently, tax payers are able to file and pay their PIT liability on iTAPS (the GRA online tax filing portal), and this functionality has been built into theGhana.gov payments portal. However, iTAPS is not integrated with TRIPS, the GRA’s back-end system for storing tax filing information. Because these two systems are not integrated, any online tax filings and payments must be manually entered into TRIPS, thus undermining the efficiency of the system and preventing it from functioning efficiently at scale. This also prevents tax payers from viewing the status of their filings in real-time. To overcome these obstacles and facilitate a shift from manual to digital tax filing and payment, the firm will conduct an integration of TRIPS and iTAPS, allowing tax filing information entered in iTAPS to be accurately updated in TRIPS.
 Eliminate backlog in iTAPS: Because the two systems are not integrated, there is a backlog in updating TRIPS with tax filings that have already been filed via iTAPS. Therefore, following integration, the firm will be expected to leverage the new functionality to eliminate the backlog and ensure that all past filings are up-to-date in TRIPS.

Deliverable(s)
The fo

Documents

 Tender Notice