Hpe Datacenter Care Service Tender, Germany - 99186270

Procurement Summary

Country : Germany

Summary : Hpe Datacenter Care Service

Deadline : 19 Apr 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 99186270

Document Ref. No. : 172972-2024

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Purchaser : STATE OF LOWER SAXONY REPRESENTED BY IT.NIEDERSACHSEN FG 24 - CENTRAL IT AWARDING AUTHORITY
Address: Goettinger Chaussee 259
Town: Hannover
NUTS-Code: DE929
Postal Code: 30459
Phone: 000
Germany
Email :sebastian.rippich@it.niedersachsen.de

Tender Details

The subject of the contract is services (Datacenter Care Service) for existing IT systems from the manufacturer Hewlett-Packard.

HPE Datacenter Care Service

The subject of this contract is the delivery of service and support for systems and software listed in the high availability areaare (the "Software") with the respectively agreed service level.

- Restoration of operational readiness* (troubleshooting)

- Provision of new program versions* HP Software Updates Service, Firmware Reviews

- Hotline

- On-call service

- On-site service for maintenance / Repair and optionalConsulting

- Special services related to system components*

-- Dismantling and rebuilding of system components*

-- Modification of system components*

- Other services

- Extended IT infrastructure support (complete care services)

Doc Title: HPE Datacenter Care Service

ContractType: services
Document Type: Contract Notice
Reference Number: 23/473
Contract Type: services
Authority Type: ra
Doc Title: HPE Datacenter Care Service
Dispatch Date: 2024-03-21
Publish Date: 2024-03-22
Submission Date: 2024-04-19

Documents

 Tender Notice