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Hiring a Specialized Company to Provide Tender in Brazil - 145006641

The REGIONAL COUNCIL OF ADMINISTRATION OF PARANA has issued a Tender notice for the procurement of a Hiring a Specialized Company to Provide a Multichannel Customer Service Platform Solution, Including Whatsapp, Instagram, Facebook and Institutional Website, Based on Chat... in the Brazil. This Tender notice was published on 12 Jul 2026 and is scheduled to close on 30 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 145006641, while the tender notice number is 79/2026 and Registering on the platform.

Procurement Summary

Country: Brazil

Summary: Hiring a Specialized Company to Provide a Multichannel Customer Service Platform Solution, Including Whatsapp, Instagram, Facebook and Institutional Website, Based on Chat...

Deadline: 30 Jul 2026

Posting Date: 12 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145006641

Document Ref. No.: 79/2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Hiring a specialized company to provide a multichannel customer service platform solution, including WhatsApp, Instagram, Facebook and institutional website, based on Chatbot with navigation through structured menus, including service triggering active messages, with regular operation with the Meta/WhatsApp Business Platform, directly or through an equivalent technical link that ensures the use of official APIs. PNCP contracting ID: 78348059000162-1-000046/2026
Purchasing unit: 389147 - REGIONAL COUNCIL OF PR ADMINISTRATION Contracting method: Auction - Electronic Legal support: Law 14, 133/2021, Art. 28, I Final date for receiving proposals: 07/30/2026 09:00 (Brasília time) Publication date on PNCP: 07/10/2026 Start date for receiving proposals: 07/15/2026 09:00 (Brasília time)

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