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MINISTRY OF AGRICULTURE, LIVESTOCK AND SUPPLY has floated a tender for Hiring a Company to Provide Support, Maintenance and Support of the Erp Solution, Sap S/4Hana to the Brazilian Agricultural Research Company - Embrapa, According to Specifications .... The project location is Brazil and the tender is closing on 12 Jun 2025. The tender notice number is 90003/2025, while the TOT Ref Number is 119609514. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Brazil
Summary : Hiring a Company to Provide Support, Maintenance and Support of the Erp Solution, Sap S/4Hana to the Brazilian Agricultural Research Company - Embrapa, According to Specifications ...
Deadline : 12 Jun 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 119609514
Document Ref. No. : 90003/2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Object: Electronic Auction - Company Contracting to provide support, maintenance and support of the ERP solution, SAP S/4HANA to the Brazilian Agricultural Research Company - EMBRAPA, according to specifications and conditions contained in this term of reference and its attachments.from UASG: 135058
Notice from: 22/05/2025 from 08:00 to 12:00 and from 13:00 to 17:00 HS
Proposal Delivery: From 22/05/2025 to 08:00
Lot 01 - P3.2 - Monthly Support and Maintenance Reports of licenses used in the Enterprise Resource Planning (ERP) SAP S/4hana solution. ReportMonthly containing the description of all advanced support activities performed, including statistics on call volume, response and resolution times, root cause analysis, systemic optimizations and system availability, recommendations for continuous improvements, and stabilitySAP S/4HANA SOLUTION.
Quantity: 30
Lot 2 - Support, maintenance and support services (levels 1, 2 and 3). P3.5 - Execution of Evolutionary Maintenance Services (on demand). Report containing all work performed for evolutionary maintenance, when applicable: Business Blueprint, Functional specification, technical specification, altered object list, configuration document, technical report design, interfaces, extensions, forms and workflows, detailed testing cases, data required for testing, testing evidence (contractor and contractor), Calls related to improvement (before and post production), as well as the totalization of UST used to perform evolutionary maintenance.
Quantity: 12000
Lot 2 - Support, maintenance and support services (levels 1, 2 and 3). P3.4 - Monthly technical support reports and solution supportS/4hana. Monthly report containing the information and indicators of support and support activities such as: call volume, duply calls ...
Documents
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