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The STATE CAPITAL POTSDAM, PROCUREMENT MANAGEMENT DEPARTMENT has issued a Tender notice for the procurement of a External Support for the it Support of the State Capital Potsdam in the Germany. This Tender notice was published on 30 Apr 2026 and is scheduled to close on 18 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140429727, while the tender notice number is 297052-2026 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: External Support for the it Support of the State Capital Potsdam
Deadline: 18 May 2026
Posting Date: 30 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 140429727
Document Ref. No.: 297052-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
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Login to see detailsTender Details
External support for the IT support of the state capital Potsdam The Information and Communication Technology Department (FB 54) of the state capital Potsdam (LHP) plays a central role in supporting business processes and the Ensuring high availability and quality of the required IT services. Against this background, parts of the IT service management for the city administration (approx. 2, 800 employees) and the 51 public schools (approx. 2, 100 teachers) should be transferred to one outsourced to external IT service providers in order to ensure service quality in the long term and to relieve internal resources. The majority of the services to be provided as part of the service desk are attributable to the Remote support. In addition, the externally outsourced services include activities in the areas of IT system support, IT device management as well as logistics and inventory. As part of ticket processing, an on-site intervention can be carried out by the Clients are commissioned, in particular for services in the areas mentioned. It must be ensured that agreed service level requirements of the service desk are also met during on-site operations. The LHP is looking for a contractor to take on activities in the sense of 1st level support, parts of 2nd level support, on-site system support as well as remote maintenance and other services to be provided on demand. The tasks include...
Document Type: Contract Notice Reference Number: OV-L-5412-72-26 Contract Type: services Authority Type: la Doc Title: Externe Unterstützung des IT-Supports der Landeshauptstadt Potsdam Dispatch Date: 2026-04-29 Publish Date: 2026-04-30 Submission Date: 2026-05-18
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