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The MUNICH CLINIC GGMBH has issued a Tender notice for the procurement of a Enterprise Service Management (Esm) in the Germany. This Tender notice was published on 13 Mar 2026 and is scheduled to close on 25 Mar 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 137726907, while the tender notice number is 177610-2026 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: Enterprise Service Management (Esm)
Deadline: 25 Mar 2026
Posting Date: 13 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 137726907
Document Ref. No.: 177610-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72260000 - Software-related servicesPurchaser's Detail
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Login to see detailsTender Details
The aim of the tender is to procure, introduce and operate a scalable Enterprise Service Management system (ESM system) that meets current standards and meets the current and future requirements of MüK's business areas can. It is intended to support service processes in the technology management/IT environment (IT Service Management, IT Operations Management, IT Asset Management) and can be expanded for other company processes and areas. The system should have all functions on one integrate a common platform and be hosted in a private cloud, as MüK plans to take over development and operation itself in the long term and therefore requires full integration of all system components. License provision (delivery) Due to the constantly increasing requests from users and requirements of MüK's business areas, it is necessary to manage processes and other aspects in the entire end-to-end lifecycle management of enterprise services and assets improve. In a first phase, the ESM system is to be introduced for technology management, occupational safety, corporate communications and the medical device safety department, with more to be introduced in further expansion stages business areas are added. There are no complete target process descriptions yet for the departments that will be connected later. The existing ticket system must be available to all existing users by the end of...
Document Type: Contract Notice Reference Number: 3015/26 Contract Type: services Authority Type: pub-undert-ra Doc Title: Enterprise Service Management (ESM) Dispatch Date: 2026-03-12 Publish Date: 2026-03-13 Submission Date: 2026-03-25
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