Procurement Summary
Country : USA
Summary : Customerx
Deadline : 30 Jun 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 82867275
Document Ref. No. : HT003823SC0001
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Description
UPDATE (May 12, 2023): Draft CSO and Draft Pod #1 Solicitation are posted for review. Comments can be provided via HIVE HUB link below.
PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization-s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.
Customerx is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. Customerx will be released as a Commercial Solution Opening. Additional information can be found at: https://connect.bidscale.com/hive-hub
DHMS-Contracting Division (CD) is not seeking or accepting unsolicited proposals for this requirement. This notice should not be construed as a commitment of any type by the Government to take or not take any action. Please note DHMS-CD will not be responsible for any costs incurred by any entity which provides and/or attempts to provide information in response to this synopsis.
Active Contract Opportunity
Notice ID : HT003823SC0001
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office : DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Presolicitation (Updated)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Updated Published Date: May 12, 2023 02:54 pm EDT
Original Published Date: May 11, 2023 11:09 am EDT
Updated Response Date:
Original Response Date:
Inactive Policy: Manual
Updated Inactive Date: Jun 30, 2024
Original Inactive Date: Jun 30, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: U009 - EDUCATION/TRAINING- GENERAL
NAICS Code:
Place of Performance:
Documents
Tender Notice
Pod-1-Solicitation-Draft-v1.pdf
CustomerX-CSO-Draft-v1.pdf