The DEPT OF DEFENSE has issued a Tender notice for the procurement of a Customerx in the USA. This Tender notice was published on 13 May 2023 and is scheduled to close on 30 Jun 2024, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 82867275, while the tender notice number is HT003823SC0001 and Registering on the platform.

Expired Tender

Procurement Summary

Country: USA

Summary: Customerx

Deadline: 30 Jun 2024

Posting Date: 13 May 2023

Other Information

Notice Type: Tender

TOT Ref.No.: 82867275

Document Ref. No.: HT003823SC0001

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Description

UPDATE (May 12, 2023): Draft CSO and Draft Pod #1 Solicitation are posted for review. Comments can be provided via HIVE HUB link below.

PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization-s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.

CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. CustomerX will be released as a Commercial Solution Opening. Additional information can be found at: https://connect.bidscale.com/hive-hub

DHMS-Contracting Division (CD) is not seeking or accepting unsolicited proposals for this requirement. This notice should not be construed as a commitment of any type by the Government to take or not take any action. Please note DHMS-CD will not be responsible for any costs incurred by any entity which provides and/or attempts to provide information in response to this synopsis.
Active Contract Opportunity
Notice ID : HT003823SC0001
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office : DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Presolicitation (Updated)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Updated Published Date: May 12, 2023 02:54 pm EDT
Original Published Date: May 11, 2023 11:09 am EDT
Updated Response Date:
Original Response Date:
Inactive Policy: Manual
Updated Inactive Date: Jun 30, 2024
Original Inactive Date: Jun 30, 2024
Initiative: None

Classification
Original Set Aside:

Product Service Code: U009 - EDUCATION/TRAINING- GENERAL
NAICS Code:
Place of Performance:

Documents

 Tender Notice

Pod-1-Solicitation-Draft-v1.pdf

CustomerX-CSO-Draft-v1.pdf


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