Customer Satisfaction Research in Mvv (“Mvv Tender - 140135153

The MUNICH TRANSPORT AND TARIFF ASSOCIATION GMBH has issued a Tender notice for the procurement of a Customer Satisfaction Research in Mvv (“Mvv Customer Barometer”) in the Germany. This Tender notice was published on 25 Apr 2026 and is scheduled to close on 01 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140135153, while the tender notice number is LOT-0001 0126-KuBa-M and Registering on the platform.

Expired Tender

Procurement Summary

Country: Germany

Summary: Customer Satisfaction Research in Mvv (“Mvv Customer Barometer”)

Deadline: 01 Jun 2026

Posting Date: 25 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140135153

Document Ref. No.: LOT-0001 0126-KuBa-M

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79342310 - Customer survey services

Purchaser's Detail

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Tender Details

The MVV customer barometer aims to record customer satisfaction and its changes in relation to all relevant services provided in the MVV by surveying public transport users in the MVV area. On the one hand, the results of the Studies can derive short and medium-term objectives for performance improvements and targeted and efficient marketing activities; on the other hand, taking into account the changes in assessment, effects and impacts of concrete measures and improvements can be measured so that all kinds of success checks are possible. The MVV customer barometer will be continued from 2027 to 2030, which is why a longer-term contract will be awarded through an open process wird. Customer survey services (CPV-Code: 79342310)

Documents

 Tender Notice


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