HAMBURGER HOCHBAHN AG has floated a tender for Customer Identity & Access Management Tool [Aa]. The project location is Germany and the tender is closing on 02 Jul 2025. The tender notice number is 380368-2025, while the TOT Ref Number is 120765002. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Germany

Summary : Customer Identity & Access Management Tool [Aa]

Deadline : 02 Jul 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 120765002

Document Ref. No. : 380368-2025

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : EUR 800000.00

Purchaser's Detail

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Tender Details

The subject of the tender is the procurement of a central customer identity and access management (CIAM) solution for various websites and mobile apps that are operated as part of the Hamburg Transport Association (HVV). The tool is supposed to be a uniform, safe and scalable user management make possible.

Customer Identity & Access Management Tool [aa]

The goals of the new CIAM solution are:-Central identity management: The user accounts for the HVV Switch App and HVV Plus as well as the new HVV website with an integrated subscription online should be managed in a common platform. This ensures uniform and efficient user management. - Uniform login: By using standard protocols and improving the user experience, a consistent and comfortable login process for all offers is to be created. - Security: the new one Solution is intended to support adaptive authentication procedures and multi-factor authentication (MFA). In addition, a transaction authorization is introduced to increase security with sensitive actions. - Data protection: The focus is on comprehensive consent management for control from consent and the possibility of having user data deleted according to the legal requirements (right to delete). - Stable, controllable operation: Since the previous key cloak-based solution does not offer the desired stability, a more robust platform is included Container-S...
Document Type: Contract Notice
Reference Number: FE02-916-20250610_TNW
Contract Type: services
Estimated Value: 800000.00 - EUR
Doc Title: Customer Identity & Access Management Tool [aa]
Dispatch Date: 2025-06-11
Publish Date: 2025-06-12
Submission Date: 2025-07-02

Documents

 Tender Notice


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