Procurement Summary
Country: Netherlands
Summary: Crm Application 2.0
Deadline: 26 Feb 2026
Posting Date: 15 Jan 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 133698403
Document Ref. No.: TN565773/P1348
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The municipality of 'sHertogenbosch aims to implement a user-friendly, scalable and efficient Customer Relationship Management (CRM) system. This system must support the central management of relationships, improving services to external partners, and the more efficient organization of communication and work processes. The municipality already published a tender for CRM application with reference TN541282 on August 14, 2025. This tender did not lead to an award of the assignment. Hence this new publication, in which the tender has largely remained the same.
Legal Framework: Public Procurement Act 2012Type of assignmentDeliveriesNature of the assignmentGovernment assignmentProcedurePublicKeywordsSoftware, CRM, ApplicationMain assignment (CPV code) 480000008 Software and information systems Additional assignment(s) (CPV code)484000002 Software for business transactions and personal affairsPlace of execution (NUTS code) NoordoostNoordBrabant (NL416) TenderNed characteristic565773Reference numberTN565773/P1348PB/S number269442026European or nationalEuropeanPlanningStart of assignment1 May 2026Completion of assignmentApril 30 2030Closing dateFeb 26 2026, 11:00Related publicationsNone Type of Command: DeliveriesNature of the orderGovernment orderProcedurePublicKeywordsSoftware, CRM, ApplicationMain order (CPV code) 480000008 Software and information systems Additional assignment(s) (CPV code)484000002 Software for business transactions and personal affairsPlace of execution (NUTS code) NoordoostNoordBrabant (NL416) TenderNed characteristic565773Reference numberTN565773/P1348PB/S number269442026European or nationalEuropeanPlanningStart of assignmentMay 1, 2026Completion of assignmentApr 30 2030Closing dateFeb 26 2026, 11:00Related publicationsNone Procedure: PublicKeywordsSoftware, CRM, ApplicationMain assignment (CPV code) 480000008 Software and information systems Additional assignment(s) (CPV code)484000002 Software for business transactions and personal affairsPlace of execution (NUTS code) NoordoostNoordBrabant (NL416) TenderNed characteristic565773Reference...
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