The MUNICIPALITY OF 'S-HERTOGENBOSCH has issued a Tender notice for the procurement of a Crm Application 2.0 in the Netherlands. This Tender notice was published on 15 Jan 2026 and is scheduled to close on 26 Feb 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 133698403, while the tender notice number is TN565773/P1348 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Netherlands

Summary: Crm Application 2.0

Deadline: 26 Feb 2026

Posting Date: 15 Jan 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 133698403

Document Ref. No.: TN565773/P1348

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

The municipality of 'sHertogenbosch aims to implement a user-friendly, scalable and efficient Customer Relationship Management (CRM) system. This system must support the central management of relationships, improving services to external partners, and the more efficient organization of communication and work processes. The municipality already published a tender for CRM application with reference TN541282 on August 14, 2025. This tender did not lead to an award of the assignment. Hence this new publication, in which the tender has largely remained the same.
Legal Framework: Public Procurement Act 2012Type of assignmentDeliveriesNature of the assignmentGovernment assignmentProcedurePublicKeywordsSoftware, CRM, ApplicationMain assignment (CPV code) 480000008 Software and information systems Additional assignment(s) (CPV code)484000002 Software for business transactions and personal affairsPlace of execution (NUTS code) NoordoostNoordBrabant (NL416) TenderNed characteristic565773Reference numberTN565773/P1348PB/S number269442026European or nationalEuropeanPlanningStart of assignment1 May 2026Completion of assignmentApril 30 2030Closing dateFeb 26 2026, 11:00Related publicationsNone Type of Command: DeliveriesNature of the orderGovernment orderProcedurePublicKeywordsSoftware, CRM, ApplicationMain order (CPV code) 480000008 Software and information systems Additional assignment(s) (CPV code)484000002 Software for business transactions and personal affairsPlace of execution (NUTS code) NoordoostNoordBrabant (NL416) TenderNed characteristic565773Reference numberTN565773/P1348PB/S number269442026European or nationalEuropeanPlanningStart of assignmentMay 1, 2026Completion of assignmentApr 30 2030Closing dateFeb 26 2026, 11:00Related publicationsNone Procedure: PublicKeywordsSoftware, CRM, ApplicationMain assignment (CPV code) 480000008 Software and information systems Additional assignment(s) (CPV code)484000002 Software for business transactions and personal affairsPlace of execution (NUTS code) NoordoostNoordBrabant (NL416) TenderNed characteristic565773Reference...

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