Contract notice: Market research services Tender - 35896447

Procurement Summary

Country: Germany

Summary: Contract notice: Market research services

Deadline: 27 Sep 2019

Posting Date: 30 Aug 2019

Other Information

Notice Type: Tender

TOT Ref.No.: 35896447

Document Ref. No.: 406797-2019

Competition: ICB

Financier: Self Financed

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

79310000 - Market research services
79300000 - Market and economic research; polling and statistics
79342311 - Customer satisfaction survey

Purchaser's Detail

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Tender Details

Object of the contract
Market research services
Description: Contract notice: Market research services
Authority Type: Body governed by public law
Contact Nature: Services
Procedure: Restricted procedure
Document: Contract notice
Regulation: European Union
Award criteria: The most economic tender
CPV code: 79310000, 79300000, 79342311, 79310000, 79300000, 79342311
CPV Description: Market research services.
Market and economic research;
Reference #: 1002413
In order to achieve the goal of the best possible customer orientation, DAK-G needs a service provider who can provide them with up-to-date and comprehensive information and data in the area of general market research Competitive environment, customer
Main Site: DAK Health
The DAK Health commissioned the contractor to conduct various market research studies and consultancy services: Satisfaction, loyalty are determined by a variety of factors and are subject to continuous development. To optimize transparencyIn the current situation, regular reports in the sense of a strategic dashboard are to be prepared for different levels of organization. The following main points should be analyzed:
- image / brand / awareness,
- net promoter score,
- price,
- scope of services,
- Price / Performance,
- Service,
- Active Address.
The goal is not with this dashboard nur to present the results in their context, but to develop central and decentralized measures more optimally to the goal of the best possible customer orientation. Among other things by the representation of the leverage effect of certain influencing factors and measures.
By the merger of the data collection for the areas of activity brand, customer orientation, processes, corporate tradstrategy and corporate management, an improved linking of The holistic view of these corporate strategies enables, on the one hand, the efficient collection of relevant key figures and, on the other hand, effective measurement, analysis and, above all, the operationalization of results. The development of operative action sets playsa central role. Regardless of this invitation to tender, we would be pleased if we could arrange for you and your employees our range of services. If you are interested in this, please send us the enclosed declaration "Voluntary Declaration of Conformity Distribution".
Important! The decision as to whether you would like us to use the informationdo not want to give any of our service or service offer, has no effect on the tender, ie. H. even if you do not submit the "Voluntary Declaration of Service Service" declaration, your offer, like any other offer, will be reviewed and evaluated!
Announcement ID: CXS0YRXYYH6
Internet address (URL): http://www.dak.de

Documents

 Tender Notice