Consultancy Services for the Protocol, Privileges and Immuinities Division (PSEG2) Tender

Procurement Summary

Country : Cote d'Ivoire

Summary : Consultancy Services for the Protocol, Privileges and Immuinities Division (PSEG2)

Deadline : 15 Oct 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 27332949

Document Ref. No. :

Competition : ICB

Financier : African Development Bank (AfDB)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : AFRICAN DEVELOPMENT BANK
Avenue Joseph Anoma 01 BP 1387 Abidjan 01 Protocol, Privileges and Immunities Division (PSEG2) Office of the Secretary General and General Secretariat Telephone: (+225) 20 26 59 30
Cote d'Ivoire
Email :i.ngoran@afdb.org / j.aryee@afdb.org

Tender Details

Expression of Interest are invited for Consultancy Services for the Protocol, Privileges and Immuinities Division (PSEG2).

Brief description of the Assignment:

- Develop detailed guidelines on all aspects of the Protocol Guide and the Conference Guide

- Assist in developing systematized information on procedures related to the implementation of privileges and immunities

- Develop guidelines for the measurement of success in events management

- Develop Service Level Agreements in all major areas of PSEG2 work, including privileges and immunities, events and relations with diplomatic missions and conference infrastructure.

- Advise on the use of new technologies to optimize the work of PSEG2.

- Assist in the training of PSEG2 Staff in the use of new instruments (guidelines and SLAs)

- Assist in the development of guideline for improved coordination with Regional and Country Offices.

- The Consultant shall perform any other administrative duty, documentary research, and duties as required by the Chief of Protocol and Division Manager of PSEG2. Department issuing the request: PSEG2 – Office of the Secretary General and General Secretariat PSEG

Place of assignment: Bank’s headquarters in Abidjan, Côte d’Ivoire and work from here during the whole consultancy period

Duration of the assignment: 6 months
Tentative Date of commencement: November 1, 2018
Detailed Terms of reference for the assignment: [cf. below]
Deadline for applications: October 15, 2018
Applications to be submitted to i.ngoran@afdb.org ; j.aryee@afdb.org
Any questions and requests for clarifications may be sent to i.ngoran@afdb.org / j.aryee@afdb.org

Terms of Reference for: Senior Consultant – Guidelines and SLAs Development – PSEG2
1. Introduction / Background

1.1 The African Development Bank (the Bank) is a Multilateral Development Bank established in 1964 to catalyze sustainable economic development and social progress in its regional member countries (RMCs), thus contributing to poverty reduction. The Bank has 80 members consisting of 54 regional and 26 non-regional countries.

1.2 The role of the Banks' Office of the Secretary General and the General Secretariat (PSEG) is to facilitate the delivery of the objectives of the Bank’s Ten Year Strategy, High 5s, and Development and Business Delivery Model (DBDM) by enhancing the decision-making process of the governance organs and forging better working relationships with the shareholders and host countries of the Bank. PSEG serves as the Secretariat of the Boards of Governors and Boards of Directors and is comprised of: (i) the Immediate Office of the Secretary General (PSEG.0) which has the additional responsibility of managing the Records Management and Archives Section as well as the Conferences and Meetings Section; (ii) a Board Affairs and Proceedings Division (PSEG.1); and (iii) a Protocol, Privileges and Immunities Division (PSEG.2).

1.3 PSEG2 is the Division within the Office of the Secretary General responsible for providing protocol and conference services in the Bank. This includes the planning and organization of ceremonies and high level visits, the management of privileges and immunities, protocol assistance to the President, Elected Officers and Senior management, as well as technical support and coverage for conference and meetings organized by the Bank. The consultancy services being sought will be provided for PSEG2.In this connection the Consultant shall report to the Chief of Protocol and Division Manager, PSEG2 and work under his supervision.

2. Objectives of the Assignment
The principal objectives of conducting the assignment is:
2.1 To provide technical assistance in helping with the ongoing implementation of the
objectives of the Division, namely the consolidation of the performance enabling
environment. This includes the elaboration of guidelines and Service Level Agreements
(SLAs) on all aspects of PSEG2 work. In addition to developing such a document, the
Consultant will assist with the training of PSEG2 staff on the new instruments of
measurements of work (guidelines and SLAs).
3. Main activities and deliverables
3.1 Develop detailed guidelines on all aspects of the Protocol Guide and the Conference Guide
3.2 Assist in developing systematized information on procedures related to the implementation
of privileges and immunities
3.3 Develop guidelines for the measurement of success in events management
3.4 Develop Service Level Agreements in all major areas of PSEG2 work, including privileges
and immunities, events and relations with diplomatic missions and conference
infrastructure.

3.5 Advise on the use of new technologies to optimize the work of PSEG2.
3.6 Assist in the training of PSEG2 Staff in the use of new instruments (guidelines and SLAs)
3.7 Assist in the development of guideline for improved coordination with Regional and
Country Offices.
3.8 The Consultant shall perform any other administrative duty, documentary research, and
duties as required by the Chief of Protocol and Division Manager of PSEG2.
4. Administration/reporting
The Consultant will work under the general guidance of the Chief of Protocol and Division
Manager, PSEG2 and directly with Heads of Sections within the Division. In performing his
day-to-day assignment, the Consultant will report to the Chief of Protocol and Division
Manager.
A weekly implementation brief on progress and monthly report on key aspects of his
assignments and deliverables.
? Verbal reporting and emails exchanges, which will be regularly used to inform the Bank
on his/her dealings with other parties involved in the implementation of his/her mandate
? At the end of the contract, the Consultant will submit a final global report, a handover
note with details on deliverables and achievements latest one week before contract
expiration date.

Documents

 Tender Notice