Concern Management Platform Tender in Germany - 139867661

Procurement Summary

Country: Germany

Summary: Concern Management Platform

Deadline: 04 May 2026

Posting Date: 21 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139867661

Document Ref. No.: 270908-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48000000 - Software package and information systems

Purchaser's Detail

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Tender Details

Concern management platform The order includes the development and operation of a concern management platform for the AOK Baden-Württemberg, which in the future should also be usable for the AOKen Hesse and Rhineland-Palatinate/Saarland, as well as the provision thereof Related services (especially implementation of specific concerns). ITSCare - IT Services for the Health Market GbR is the full-service IT provider of AOK Baden-Württemberg, AOK Hessen and AOK Rheinland-Pfalz / Saarland, which at the same time Form the circle of shareholders of ITSCare. ITSCare intends to award the item “issue management platform” as part of a sourcing project. The contractor will be a representative for ITSCare and its shareholder AOK Baden-Württemberg Implement and operate a concern management platform that can also be used by the AOKen Hesse and Rhineland-Palatinate/Saarland. The benefits are provided for a standard term of 4 years with the option to extend twice by 1 each year. Following the standard term (which may be extended by using the above-mentioned options), a transition-out phase takes place, the duration of which is a maximum of 12 months. Doc Title: Concern Management Platform Contract Type: supplies
Document Type: Contract Notice Reference Number: IC-CC03-059 Contract Type: supplies Authority Type: pub-undert Doc Title: Anliegenmanagement-Plattform Dispatch Date: 2026-04-17 Publish Date: 2026-04-21 Submission Date: 2026-05-04

Documents

 Tender Notice