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The ITSCARE - IT SERVICES FOR THE HEALTHCARE MARKET GBR has issued a Tender notice for the procurement of a Concern Management Platform in the Germany. This Tender notice was published on 26 Mar 2026 and is scheduled to close on 24 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138501598, while the tender notice number is 209232-2026 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: Concern Management Platform
Deadline: 24 Apr 2026
Posting Date: 26 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138501598
Document Ref. No.: 209232-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48000000 - Software package and information systemsPurchaser's Detail
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Login to see detailsTender Details
The order includes the development and operation of a concern management platform for the AOK Baden-Württemberg, which in the future should also be usable for the AOKen Hesse and Rhineland-Palatinate/Saarland, as well as the provision of related services Services (especially implementation of specific concerns). ITSCare - IT Services for the Health Market GbR is the full-service IT provider of AOK Baden-Württemberg, AOK Hessen and AOK Rheinland-Pfalz / Saarland, which are also the shareholder group of Form ITSCare. ITSCare intends to award the item “issue management platform” as part of a sourcing project. The contractor will be a concern management platform for ITSCare and its shareholder AOK Baden-Württemberg implement and operate, which can also be used for the AOKen Hesse and Rhineland-Palatinate/Saarland. The services are provided for a standard period of 4 years with the option to extend twice by 1 year each. Following After the standard term (which may be extended by making use of the above-mentioned options), a transition-out phase takes place, the duration of which is a maximum of 12 months. Doc Title: Concern Management Platform Contract Type: supplies
Document Type: Contract Notice Reference Number: IC-CC03-059 Contract Type: supplies Authority Type: pub-undert Doc Title: Anliegenmanagement-Plattform Dispatch Date: 2026-03-24 Publish Date: 2026-03-26 Submission Date: 2026-04-24
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