Chatbot Tender, Germany - 118670485

Procurement Summary

Country : Germany

Summary : Chatbot

Deadline : 03 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 118670485

Document Ref. No. : 064a/24

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Development or provision; - The contractor must ensure commissioning and administration to test and productive system including the administration of the servers. - Support in building the knowledge database - Cooperation with the client with regard to the creationof an IT security concept and a data protection sequence - complete work to train the chatbot, learning of UKD employees to train the chatbot - documentation - Support in acceptance with regard to data security operation, care & administration according toProductive setting; - Among other things, current software versions, updates, error fixes or if the company is secured in cooperation with the UKD are expected. This includes associated contact with the client and is not billed separately as support. -For the purpose of quality assurance or for identifying weaknesses and problems, the contractor has to ensure that the chat bot works reliably and efficiently through occasional tests. The contractor should continuously monitor, evaluate and, if necessary, monitor the chatbot.improve. This includes the analysis of the performance and correction of errors. - Licenses - Subsequent adjustments to fulfill the data protection requirements as well as IT security requirements including penetration tests by the LSI and accessibility tests, as far asRequired - the contractor must ensure administration on the test and productive system including the administration of the server. - The contractor should continuously monitor, evaluate and, if necessary, improve the chat bot. This includes the analysis of the performance and correction of errors.Support and support services after the productive setting - 60 Personage Support services for the entire contract period (Personal Day = 8 hours) - There is a minimum acceptance obligationin...

Documents

 Tender Notice